Nursing Home Medicare 5-star

Deerfield Episcopal Retirement

Strong Medicare quality ratings; public reviewers often praise warm, welcoming community atmosphere. Still worth an in-person visit.

1617 Hendersonville Road, Asheville, NC 28803|62 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.4/5

based on 15 Google reviews

(828) 274-1531 Directions Website

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What this means for your family

Deerfield Episcopal Retirement has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: warm, welcoming community atmosphere and friendly and engaging staff. Review the component ratings and current source records before deciding.

Google Reviews

15 public Google reviews available

Deerfield Episcopal Retirement is consistently praised for its warm, welcoming atmosphere and friendly staff. Reviewers frequently highlight the community's positive culture and festive environment, though the provided reviews lack detailed feedback on clinical care or operational specifics.

Quality Themes

Tap a score for details

Strengths

Warm, welcoming community atmosphere
Friendly and engaging staff
Positive resident interactions
Festive and well-maintained environment

Rating Trends

Tap a year to see what changed

Distribution · 15 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1Given your 5-star staffing rating, how does your team foster the warm, welcoming atmosphere that residents and families seem to appreciate so much?
2I noticed the community feels very festive and well-maintained; what kind of daily activities or social events are currently the most popular among residents?
3With your high CMS ratings, could you walk us through your protocol for handling medical emergencies or sudden changes in a resident's health status?
4I see that the facility has maintained a very high standard of care; how do you handle the occasional state-level compliance findings to ensure you continue to provide top-tier service?
5Since the community is intimate with 62 residents, how do you ensure that each individual gets personalized attention while still maintaining that close-knit, friendly environment?
6We love that your staff is described as so engaging; what kind of training or culture do you prioritize to keep the team so connected with the residents?

Personalized based on this facility's data

Key Review Excerpts

“My parents are in Deerfield. I hope in many years I will be as well. The staff is so friendly.”

Long-term resident's family · 2018★★★★★

“This is such a wonderful community. All staff and residents are so friendly and welcoming.”

Community member · 2024★★★★★

Source: 15 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

1.60hrs

Registered nurses for medical care

Total Nursing

5.44hrs

All nurses + aides combined

Staff Turnover

29%

Lower is better (< 30% = good)

RN Turnover

14%

Lower is better (< 30% = good)

This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

2/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility35.5%

Worse than Avg

Here

35.5%

19.0%

20.7%

Buncombe

23.9%

Residents with depression symptoms

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

12.8%

5.9%

Buncombe

3.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility14.7%

Better than Avg

Here

14.7%

19.5%

21.3%

Buncombe

23.5%

Residents who fell and were seriously hurt

↓ Lower is better

This Facility8.7%

Worse than Avg

Here

8.7%

3.2%

3.5%

Buncombe

5.1%

Residents who got a urinary tract infection

↓ Lower is better

This Facility6.8%

Worse than Avg

Here

6.8%

1.6%

2.3%

Buncombe

2.3%

Residents vaccinated for the flu

↑ Higher is better

This Facility98.3%

Better than Avg

Here

98.3%

95.5%

94.1%

Buncombe

93.4%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility9.1%

Worse than Avg

Here

9.1%

1.6%

1.4%

Buncombe

1.8%

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility83.3%

Better than Avg

Here

83.3%

79.8%

78.1%

Buncombe

77.2%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility83.0%

Better than Avg

Here

83.0%

82.0%

80.6%

Buncombe

78.8%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

9findings in history

Latest survey: 1 · well below NC avg (5.6)

Deerfield Episcopal Retirement shows recurring fire safety and food safety issues across two surveys, indicating systemic concerns. The facility had repeated deficiencies with smoke barriers, sprinkler systems, and food handling that persisted from 2024 into 2025. While all issues have correction dates, the pattern of recurring problems in critical safety areas suggests families should carefully evaluate the facility's operational consistency during visits.

Jun 4, 2026Routine1 finding

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Apr 3, 2025Routine4 findings

0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

Feb 8, 2024Routine4 findings

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Deerfield Episcopal Retirement

Organization Type

nonprofit

Ownership & Management

Key personnel

Bush, ElizabethW-2 Managing EmployeeBush, ElizabethOfficer / DirectorChandler, RobertOfficer / DirectorSharpe, MatthewOfficer / DirectorKing, BrianManager

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(828) 274-1531

deerfieldwnc.org

1617 Hendersonville Road

Asheville, NC 28803

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

15 reviews from families & visitors

Official Website

Visit deerfieldwnc.org

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.