Deerfield Episcopal Retirement
Strong Medicare quality ratings; families often praise warm, welcoming community atmosphere. Still worth an in-person visit.
based on 15 Google reviews
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What this means for your family
Deerfield Episcopal Retirement is highly regarded for its warm, welcoming culture and friendly staff, making it a pleasant environment for residents. Because these reviews focus primarily on atmosphere and social interactions, families should schedule a tour to ask specific questions about clinical care, staffing ratios, and medical support to ensure it meets your loved one's health needs.
Google Reviews
Google Reviews
15 reviews on Google“Deerfield Episcopal Retirement is consistently praised for its warm, welcoming atmosphere and friendly staff. Reviewers frequently highlight the community's positive culture and festive environment, though the provided reviews lack detailed feedback on clinical care or operational specifics.”
Quality Themes
Tap a score for detailsStrengths
- Warm, welcoming community atmosphere
- Friendly and engaging staff
- Positive resident interactions
- Festive and well-maintained environment
Rating Trends
Tap a year to see what changed
Distribution · 15 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given your 5-star staffing rating, how does your team foster the warm, welcoming atmosphere that residents and families seem to appreciate so much?
- 2I noticed the community feels very festive and well-maintained; what kind of daily activities or social events are currently the most popular among residents?
- 3With your high CMS ratings, could you walk us through your protocol for handling medical emergencies or sudden changes in a resident's health status?
- 4I see that the facility has maintained a very high standard of care; how do you handle the occasional state-level compliance findings to ensure you continue to provide top-tier service?
- 5Since the community is intimate with 62 residents, how do you ensure that each individual gets personalized attention while still maintaining that close-knit, friendly environment?
- 6We love that your staff is described as so engaging; what kind of training or culture do you prioritize to keep the team so connected with the residents?
Personalized based on this facility's data
Key Review Excerpts
“My parents are in Deerfield. I hope in many years I will be as well. The staff is so friendly.”
“My wife and I enjoyed the festive holiday atmosphere filled with smiles, loving-kindness and the Christmas model train.”
“This is such a wonderful community. All staff and residents are so friendly and welcoming.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
9
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents who got a urinary tract infection
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Deerfield Episcopal Retirement shows recurring fire safety and food safety issues across two surveys, indicating systemic concerns. The facility had repeated deficiencies with smoke barriers, sprinkler systems, and food handling that persisted from 2024 into 2025. While all issues have correction dates, the pattern of recurring problems in critical safety areas suggests families should carefully evaluate the facility's operational consistency during visits.
Apr 3, 2025Routine4
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Feb 8, 2024Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Ownership & Operations
Who Operates This Facility
Deerfield Episcopal Retirement
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Official Website
Visit deerfieldwnc.org
Medicare data downloads
Original nursing home datasets
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