Decatur Medical Lodge
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 45 Google reviews
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What this means for your family
While this facility has a long-standing reputation for excellent rehabilitation and a loving environment, recent reviews from 2025 and 2026 indicate a troubling trend toward staff rudeness and neglectful hygiene care. If you choose this facility, we strongly recommend frequent, unannounced visits and direct inquiries into how they manage nighttime staffing and incontinence care.
Google Reviews
Google Reviews
45 reviews analyzed“Families considering Decatur Medical Lodge will find a facility with a long history of high praise for its compassionate nursing staff and effective rehabilitation services. However, recent reviews from 2025 and 2026 highlight serious concerns regarding staff attitude, neglectful care, and hygiene issues. While many long-term residents have thrived here, recent reports of inadequate bathroom assistance and poor communication suggest a potential decline in care standards.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective physical and occupational therapy
- Clean and well-maintained facility
- Smooth admissions and administrative process
Concerns
- Neglect regarding hygiene and incontinence care (mentioned by 2 reviewers)
- Unprofessional or rude staff attitude (mentioned by 2 reviewers)
- Inadequate responsiveness to patient needs during night shifts (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the compassion of your nursing staff; how do you ensure that level of attentive care continues throughout the night shift?
- 2Since we want to make sure all personal hygiene and grooming needs are met, what is your specific routine for assisting residents with incontinence care?
- 3We noticed your facility is very well-maintained; could you tell us more about the daily dining experience and how much input residents have in their meal options?
- 4What kind of daily activities or social programs do you have in place to keep residents engaged and active within the community?
- 5In the event of a medical emergency during the late night or early morning hours, what is the protocol for getting immediate physician or nurse response?
- 6We've heard the admissions process here is very smooth; what are the first steps we should take to ensure a seamless transition for our family member?
Personalized based on this facility's data
Key Review Excerpts
“Father in law was sent here for rehab and he said the nurses, one in particular has a real bad attitude. He needed help going to the bathroom in the middle of the night and the nurse the a urine container at him and told him to have at it.”
“Every single staff member in this facility treated my mother like she was their family. They loved my mother and she loved them dearly.”
“The PT/OT staff are wonderful and take all the time necessary to make the patient progress. The Nurses and aides (Amy, Bobbie and Nichole to mention a few) are great!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
2
measures
2
measures
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with 12 complaint-triggered deficiencies, indicating families have filed reports about care issues. The most recurring problems involve food safety and nutrition services, infection control, and resident safety measures. While all deficiencies show correction dates, the facility continues experiencing new violations across multiple areas including medication management, resident rights, and abuse prevention policies, suggesting ongoing operational challenges that prospective families should carefully evaluate.
Jun 25, 2025Complaint1
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Feb 6, 2025Routine6
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
May 10, 2024Complaint1
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Apr 17, 2024Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Dec 14, 2023Routine10
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 29, 2023Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Federal Penalties
Fine
Aug 29, 2023
$14,518
Ownership & Operations
Who Operates This Facility
Decatur Hospital Authority
for profit
PMG OPCODECATUR, LLC
JOHN PINEGAR
Chain Affiliation
Priority Management
38 facilities nationwide
Chain avg rating: 3.0/5 · Rank 12 of 19
Ownership & Management
Owners
Decatur Hospital Authority
Owner · Organization
Boulware, Douglas
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Boulware, Steven
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
45 reviews from families & visitors
Official Website
Visit decaturmedicallodge.com
Medicare data downloads
Original nursing home datasets
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