Nursing HomeMedicaid

Davie Nursing and Rehabilitation Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

498 Madison Road, Mocksville, NC 27028|96 beds|Licensed & Active

3/5

Medicare

Inspection

Quality

Staffing

Google rating

4.0/5

based on 68 Google reviews

(336) 751-3535 Directions Website

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What this means for your family

This facility is highly regarded for its physical and occupational therapy programs, making it a strong candidate for short-term rehab. However, families should be aware of consistent reports regarding understaffing and poor communication. We strongly recommend visiting during off-hours and weekends to observe staffing levels firsthand and speaking directly with the nursing director about their protocol for handling family concerns.

Google Reviews

68 reviews on Google

“Davie Nursing and Rehabilitation Center is a modern, clean facility that receives high praise for its physical and occupational therapy programs, which many families credit for successful patient recovery. However, the facility faces significant, recurring complaints regarding chronic understaffing, inconsistent nursing care, and poor communication from management. While many residents and rehab patients report positive experiences, others have raised serious concerns about neglect, hygiene issues, and unprofessional staff conduct.”

Quality Themes

Tap a score for details

Strengths

Effective physical and occupational therapy
Clean, modern, and odor-free facility
Professional and attentive rehab nursing staff
Strong recovery outcomes for short-term patients

Concerns

Chronic understaffing leading to neglect (mentioned by 6 reviewers)
Poor communication and responsiveness from management (mentioned by 4 reviewers)
Inconsistent quality of nursing care and bedside manner (mentioned by 4 reviewers)
Cold or poor quality food service (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 72 analyzed

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1I noticed that your rehab program receives great feedback for recovery outcomes; how do you ensure that same level of attentive, professional care for long-term residents?
2With the facility having a 3-star staffing rating, what specific steps are you taking to ensure that residents receive timely assistance and consistent bedside attention throughout the day?
3I see that you are active in responding to feedback online; how do you utilize that family input to improve communication and responsiveness from your management team?
4Some families have mentioned concerns regarding the dining experience; could you walk me through how you are working to improve the quality and variety of the meals served?
5Given the recent health inspection findings, what proactive measures are currently in place to ensure consistent quality of care and safety for all 96 residents?
6What does a typical day look like for a resident here in terms of social engagement and activities, and how do you encourage participation for those who might be more reserved?

Personalized based on this facility's data

Key Review Excerpts

“My 92 year old Dad was spoiled, especially from Therapist Brittany (Occupational), Grant (Physical) and Katie (Speech). He went from barely standing to walking with a walker over 1000 feet in about 5 weeks.”

Long-term resident's family · 2026★★★★★

“The therapy team worked towards his goal of returning home and communicated with us several times during his stay. As a retired physical therapist with years working in the geriatrics field, I was very pleased with the level of care.”

Rehab patient's family · 2025★★★★★

“My grandmother is in the hospital fighting for her life!!! She was admitted in toxic shock, disoriented, and had a bad UTI!!! They are constantly short staffed and it's impossible to expect quality care.”

Memory care family member · 2023★☆☆☆☆

Source: 68 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.39hrs

53%

Registered nurses for medical care

Total Nursing

3.30hrs

80%

All nurses + aides combined

Staff Turnover

37%

Lower is better (< 30% = good)

RN Turnover

38%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

😔

Residents with depression symptoms

↓ Lower is better

This Facility0.8%

Better than Avg

Here

0.8%

12.1%

5.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility27.5%

Worse than Avg

Here

27.5%

19.5%

21.5%

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility26.5%

Worse than Avg

Here

26.5%

19.4%

21.0%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility98.5%

Better than Avg

Here

98.5%

93.4%

91.7%

💉

Residents vaccinated for the flu

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

95.5%

94.1%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility19.7%

Mixed vs Avgs

Here

19.7%

15.3%

20.2%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility95.2%

Better than Avg

Here

95.2%

79.8%

78.1%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility93.6%

Better than Avg

Here

93.6%

81.8%

80.1%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility2.6%

Worse than Avg

Here

2.6%

1.6%

1.5%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies

Near state avg (5.6)

1 complaint-triggered

This facility has 12 deficiencies across multiple surveys, with one family complaint regarding delayed test results. The most recurring issues involve building safety systems (electrical/gas systems appearing three times) and administrative oversight problems. Most recent deficiencies from November 2024 include food safety, respiratory care, and medication labeling concerns. All issues show correction dates, though the repeated electrical system problems suggest potential maintenance challenges that families should inquire about during visits.

Nov 14, 2025Routine3 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Aug 9, 2024Routine3 findings

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Jun 17, 2024Complaint1 finding

0777Potential for harm · IsolatedResolved (past non-compliance)

Administration Deficiencies

Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.

Apr 13, 2023Routine4 findings

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0867Potential for harm · IsolatedCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Jan 27, 2022Routine1 finding

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Davie Nursing and Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Saber Healthcare Group

Chain Size

127 facilities nationwide

Chain avg rating: 3.0/5 · Rank 44 of 125

Ownership & Management

Owners

Autumn Corporation

Owner · Organization

Benjamin N. Volpe Family Dynasty Trust (dated December 29, 2020)