Davenport Nursing and Rehab Center
Strong Medicare quality ratings; families often praise highly skilled and dedicated physical therapy team. Still worth an in-person visit.
based on 59 Google reviews

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What this means for your family
This facility has a strong reputation for physical therapy and rehabilitation outcomes, making it a potential candidate for short-term recovery. However, the recurring reports of poor communication and slow response times to patient needs are significant red flags; we strongly recommend visiting in person and observing staff response times before committing.
Google Reviews
Google Reviews
59 reviews on Google“Davenport Nursing and Rehab Center receives highly polarized feedback, with some families praising the dedicated therapy team and caring staff, while others report severe neglect and communication failures. Recurring complaints highlight significant issues with phone responsiveness, inconsistent therapy scheduling, and poor nursing oversight. Prospective families should be aware of the stark contrast between positive experiences in rehabilitation and reports of substandard care in long-term nursing.”
Quality Themes
Tap a score for detailsStrengths
- Highly skilled and dedicated physical therapy team
- Clean and well-maintained facility environment
- Compassionate and attentive individual staff members
- Effective post-surgery rehabilitation outcomes
Concerns
- Difficulty reaching staff by phone or getting calls returned (mentioned by 4 reviewers)
- Inconsistent or infrequent physical/occupational therapy sessions (mentioned by 4 reviewers)
- Slow response times to call lights and patient assistance needs (mentioned by 4 reviewers)
- Unprofessional or dismissive communication from nursing/administrative staff (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 64 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about your physical therapy team; how often will my loved one be scheduled for therapy sessions to ensure consistent progress?
- 2What is the best way for our family to stay in touch with the nursing staff and ensure we receive timely updates on our loved one's condition?
- 3How does the nursing team manage medication administration and double-check for accuracy during shift changes?
- 4What is the protocol for responding to call lights, and how do you ensure staff are available when a resident needs immediate assistance?
- 5Can you tell us more about the daily activities and social engagement opportunities available for residents here?
- 6In the event of a medical emergency or a sudden change in health status during the night, what are your immediate procedures?
Personalized based on this facility's data
Key Review Excerpts
“I came to this facility over a month ago could barely lift my head off the pillow today i left using a walker, the therapist are excellent Lorraine Ariel Otavia and Kyra were unbelievable they are tough but always upbeat.”
“Jonathan at Davenport Nursing & Rehab Center is an exceptional physical therapist! His expertise & dedication helped my mother-in-law achieve significant progress in her rehabilitation.”
“Biggest issue is front desk not answering the phone and if they do and pass to nurses station nurses station dont answer n sent to voicemail but VM is full.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
A recent complaint triggered an investigation revealing deficient reporting of suspected abuse to authorities. The facility shows recurring issues with care planning and assessment coordination, fire safety systems maintenance, and medication management. While all identified deficiencies have correction dates, some problems like fire safety violations have persisted across multiple surveys, suggesting ongoing challenges with maintaining compliance standards.
Jan 29, 2026Routine5
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
Dec 8, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Oct 4, 2023Routine8
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Sep 10, 2021Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Egress Deficiencies
Meet other general requirements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Federal Penalties
Fine
Oct 4, 2023
$8,172
Ownership & Operations
Who Operates This Facility
Davenport Nursing and Rehab Center
for profit
Chain Affiliation
Eliyahu Mirlis
13 facilities nationwide
Chain avg rating: 2.0/5 · Rank 2 of 13
Ownership & Management
Owners
206 W Orange St Davenport Holdco LLC
Owner · Organization
Mirlis, Eliyahu
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
59 reviews from families & visitors
Official Website
Visit davenportcenter.com
Medicare data downloads
Original nursing home datasets
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