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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 367 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Cypress Pointe Health & Wellness has a middle-range Medicare overall rating. Strengths include immaculate cleanliness and lack of odors. Some reviewers note concerns about slow nursing response times during evening/night shifts (mentioned by 3 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Cypress Pointe Health & Wellness is widely praised by families for its exceptional cleanliness, modern atmosphere, and a highly professional rehabilitation and physical therapy team. While many reviewers highlight the warm, welcoming nature of the staff, some families have reported serious concerns regarding medication management, nursing responsiveness during evening hours, and instances of staff negligence.
Quality Themes
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Concerns
Rating Trends
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Distribution · 389 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“The facility is super nice. Very clean. The staff is amazing. Lots of holiday cheer and very festive for the Christmas season.”
“He ended up back in ICU, leaving the doctors appaled by the untreated bed sores he had which he didn't have when he arrived.”
“The nurses and staff are very kind. The facility is clean and dosen't smell. They are taking very good care of my mom.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
1
measures
6
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has a mixed inspection record with 6 deficiencies across 3 surveys, including one complaint-triggered issue where families reported concerns about pressure ulcer care. The main problem areas have been wound care, medication management, and nursing quality standards. All identified deficiencies have been corrected by the facility, suggesting responsiveness to regulatory oversight, though the complaint history warrants consideration during your evaluation process.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Federal Penalties
Fine
Jun 14, 2024
$8,018
Frio Hospital District
for profit
ML EASTON COMMONS, LLC
CATHERINE W PYLE
Ml Healthcare
6 facilities nationwide
Chain avg rating: 3.0/5 · Rank 1 of 6 (Highest rating)
Owners
Frio Hospital District
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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Official Website
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