Nursing HomeMedicaid Medicare 5-star

Cypress Pointe Health Campus

Strong Medicare quality ratings. Still worth an in-person visit before deciding.

600 West National Road, Englewood, OH 45322|70 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

(937) 836-3149 Directions

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What this means for your family

Cypress Pointe Health Campus has a strong overall Medicare rating. Review the component ratings and current source records before deciding.

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.70hrs

94%

Registered nurses for medical care

Total Nursing

4.43hrs

All nurses + aides combined

Staff Turnover

31%

Lower is better (< 30% = good)

RN Turnover

27%

Lower is better (< 30% = good)

RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents with depression symptoms

↓ Lower is better

This Facility0.6%

Better than Avg

Here

0.6%

12.8%

30.1%

Montgomery

39.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents on antipsychotic medication

↓ Lower is better

This Facility0.7%

Better than Avg

Here

0.7%

15.4%

8.8%

Montgomery

9.1%

Residents needing more daily help over time

↓ Lower is better

This Facility2.6%

Better than Avg

Here

2.6%

13.9%

5.3%

Montgomery

5.3%

Residents whose walking got worse

↓ Lower is better

This Facility2.8%

Better than Avg

Here

2.8%

14.1%

6.1%

Montgomery

6.7%

Residents vaccinated for the flu

↑ Higher is better

This Facility86.3%

Worse than Avg

Here

86.3%

95.5%

94.5%

Montgomery

90.7%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility88.1%

Worse than Avg

Here

88.1%

93.5%

92.7%

Montgomery

89.4%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility85.0%

Better than Avg

Here

85.0%

82.0%

78.5%

Montgomery

74.0%

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility81.3%

Better than Avg

Here

81.3%

79.8%

75.6%

Montgomery

72.7%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.5%

Better than Avg

Here

0.5%

1.6%

1.2%

Montgomery

0.9%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

26findings in history

Latest survey: 2 · well below OH avg (10.1)

4 complaint-triggered findings

Cypress Pointe has faced recurring problems with fire safety systems and medication management, with families filing four complaint reports that triggered inspections. The facility has struggled with repeated fire alarm and sprinkler system issues across multiple years, plus medication errors including one recent complaint-triggered case. While all deficiencies show correction dates, the pattern of recurring fire safety and pharmacy service problems, combined with recent family complaints about medication errors and communication failures, warrants careful consideration during your visit.

Dec 11, 2025Complaint2 findings

0760Actual harm · IsolatedResolved (past non-compliance)

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Sep 18, 2025Routine2 findings

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Jul 23, 2024Complaint1 finding

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Oct 16, 2023Complaint1 finding

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Oct 13, 2022Routine10 findings

0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0712Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0567Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to manage his or her financial affairs.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Oct 17, 2019Routine10 findings

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0341Potential for harm · PatternCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0753Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

0039Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Cypress Pointe Health Campus

Organization Type

for profit

Chain Affiliation

Chain Name

Trilogy Health Services

Chain Size

124 facilities nationwide

Chain avg rating: 4.0/5 · Rank 1 of 120 (Highest rating)

Ownership & Management

Owners

Continental Merger Sub LLC

Owner (parent company) · Organization

Northstar Healthcare Income INC

Owner (parent company) · Organization

Northstar Healthcare Income Operating Partnership Lp

Owner (parent company) · Organization

Trilogy Holdings Nt-Hci, LLC

Owner (parent company) · Organization

Key personnel

Keybank National Association5% or Greater Mortgage InterestCorbin, KathyW-2 Managing EmployeeFightmaster, LisaW-2 Managing EmployeeBarney, LeighOfficer / DirectorBryant, WilliamOfficer / Director

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(937) 836-3149

600 West National Road

Englewood, OH 45322

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References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

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Medicare data downloads

Original nursing home datasets

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