Cypress Point-Skilled Nursing by Americare
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 20 Google reviews
Watch Cypress Point-Skilled Nursing by Americare
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While many families report excellent rehabilitation outcomes and compassionate care, there are serious allegations regarding administrative overreach in legal matters and inconsistent weekend care. We strongly advise families to clarify guardianship policies in writing upon admission and to conduct unannounced visits during weekend hours to ensure consistent standards of hygiene and mobility assistance are being met.
Google Reviews
Google Reviews
20 reviews on Google“Cypress Point receives high praise for its rehabilitation services and compassionate nursing staff, with many families highlighting the facility's friendly atmosphere and active engagement. However, there are serious concerns regarding administrative ethics in legal matters and reports of neglect in basic patient care, such as hygiene and mobility, particularly on weekends.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective rehabilitation therapy programs
- Active and engaging resident activities
- Clean and well-maintained facility
Concerns
- Questionable administrative practices regarding patient competency and legal guardianship (mentioned by 2 reviewers)
- Inadequate weekend care, including hygiene neglect and lack of mobility assistance (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 21 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very responsive to feedback from families; how does the administration involve families in decisions regarding legal guardianship or competency updates?
- 2Could you tell us more about how the nursing staff manages care and hygiene assistance during the weekends?
- 3What specific types of engaging activities are available to keep residents active and social throughout the week?
- 4With your high rating for rehabilitation, how do you tailor therapy programs to meet the individual needs of each resident?
- 5How does the facility handle medical emergencies or changes in condition during the overnight hours?
- 6What specific protocols are in place to ensure high-quality, specialized care for residents with memory care needs?
Personalized based on this facility's data
Key Review Excerpts
“The Cypress point staff are the most caring, loving & compassionate people that you will ever meet. The staff that works not only in the offices, but also in the kitchen, laundry, housekeeping, nursing, ect. are always going the extra mile to make sure their residents are cared for”
“Cypress Point has always carried a 5-Star reputation within our community for excellence, professionalism and high level care for their residents. Now, with my momma having been a resident there - I’ve seen first hand the personal care and service that they provide.”
“CNA care sucks and the weekend charge nurses need to get with the program . Patients left in beds , unturned , wet diapers . Not taken to the dining room or other parts of the facility.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
2
measures
2
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that led to federal deficiencies, including one concerning accident prevention and supervision that required correction. This facility shows recurring issues with infection control (found deficient across three surveys), food safety and dietary services, and environmental safety including facility maintenance. While all deficiencies have correction dates, the pattern of repeated problems with infection control and the complaint-triggered safety issues warrant careful consideration during any visit.
Sep 18, 2025Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Sep 18, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Mar 5, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 27, 2024Routine6
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Jun 29, 2023Routine5
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Federal Penalties
Fine
Mar 5, 2025
$73,743
Ownership & Operations
Who Operates This Facility
Cypress Point-Skilled Nursing by Americare
for profit
Chain Affiliation
Americare Senior Living
23 facilities nationwide
Chain avg rating: 3.6/5 · Rank 8 of 23
Ownership & Management
Owners
Hwj LLC
Owner · Organization
Ford, Julianna
Owner (parent company)
Montgomery, Henley
Owner (parent company)
Montgomery, William
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
20 reviews from families & visitors
Official Website
Visit americareusa.net
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Crowley Ridge Care Center
1.2 miNursing Home · Dexter, MO
Memory Lane of Dexter
1.4 miNursing Home · Dexter, MO
Prairie View Skilled Nursing
6.3 miNursing Home · Bloomfield, MO
Winchester Nursing Center, INC
9.4 miNursing Home · Bernie, MO