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Strong Medicare quality ratings; public reviewers often praise effective physical and speech therapy programs. Still worth an in-person visit.
based on 36 Google reviews
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Cypress Point Nursing & Rehabilitation Center has a strong overall Medicare rating. Public reviewers frequently mention: effective physical and speech therapy programs and engaging daily activities and events. Review the component ratings and current source records before deciding.
Cypress Point Nursing & Rehabilitation Center receives highly polarized feedback, with many families praising the facility for its excellent rehabilitation therapy and engaging activities, while others report severe concerns regarding neglect, hygiene, and clinical oversight. While some families describe the environment as resort-like and attentive, others have documented distressing experiences involving poor sanitation, staffing shortages, and inadequate wound care.
Quality Themes
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Concerns
Rating Trends
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Distribution · 40 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“In my particular situation, I was totally impressed by the wound care nurses, Stephanie and Leslie. They came to change the dressings everyday, which was way better than the hospital had been.”
“She has really thrived since moving to Cypress Point. The activities have really helped her, and she loves to get out of her room and enjoy all the special guest they have, participating in the art competitions, chatting with her friends and listening to the musical guest.”
“When a wound vac falls off and it smells like rotting flesh in their room, and no nurse would do anything about it until the wound nurse comes in the next day because she is the only one who has a key, then we have a problem with care.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
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measures
6
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Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has 9 deficiencies across 3 surveys with one complaint-triggered issue where families reported concerns about nurse staffing transparency. The main recurring problems involve quality of care (including pain management, respiratory care, and safety supervision), resident rights documentation, and care planning processes. All deficiencies have correction dates from the facility, suggesting responsiveness to identified issues, though families should inquire about sustained improvements during their visit.
Resident Rights Deficiencies
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Cypress Point Nursing & Rehabilitation Center
for profit
Central Management Company
21 facilities nationwide
Chain avg rating: 2.5/5 · Rank 1 of 21 (Highest rating)
Owners
Kisatchie Health, LLC
Owner · Organization
Prico, INC
Owner · Organization
Maumalanga, Holly
Owner (parent company)
Zimmerman, Freda
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
36 reviews from families & visitors
Official Website
Visit cypresspointnursingandrehab.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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