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Cypress Assisted Living

Families consistently rate this highly — reviewers highlight compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.

17801 West Road, Houston, TX 7709546 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.6/5

based on 47 Google reviews

5
4
3
2
1

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What this means for your family

This facility is an excellent choice for families seeking a social, clean, and highly communicative environment. However, if your loved one requires strict adherence to personal hygiene routines or specialized medical tasks, you should closely monitor their daily care logs to ensure consistency.

Google Reviews

Google Reviews

47 reviews on Google

Families considering Cypress Assisted Living will find a community widely praised for its warm, compassionate staff and a clean, welcoming environment. While many long-term residents thrive socially, some reviewers have raised serious concerns regarding inconsistent personal care tasks and visible staff stress.

Quality Themes

Tap a score for details
FoodN/AStaff9.0Clean9.0Activities8.0MedsN/AMemory9.0Comms8.0Value3.0

Strengths

  • Compassionate and attentive caregiving staff
  • Clean and well-maintained facility
  • Engaging social activities and community atmosphere
  • Professional and helpful management team

Concerns

  • Inconsistency in basic personal care tasks (mentioned by 2 reviewers)
  • Visible staff stress or burnout

Rating Trends

Tap a year to see what changed

234'15(1)'19(2)'22(4)'24(4)'26(2)

Distribution · 50 analyzed

5
45
4
0
3
1
2
1
1
3

How They Respond to Reviews

40%response rate
Good

The owner primarily uses highly personalized, emotional, and empathetic language for 5-star reviews, often referencing specific residents or staff members. For negative reviews, they maintain a professional and non-defensive tone, attempting to move the conversation offline.

Questions for Your Tour

  • 1I noticed the management team is very active in communicating with the community; how do you typically share updates or feedback with families regarding daily care?
  • 2With the intimate size of 46 residents, how do you ensure that every individual's specific personal care routines are consistently met every single day?
  • 3What are some of the favorite social activities or community events that help create that engaging atmosphere mentioned by others?
  • 4How does the staff manage their workload to ensure they can remain as attentive and compassionate as possible during busy shifts?
  • 5In the event of a medical emergency during the night, what is the specific protocol for getting my loved one the care they need?
  • 6Since you are memory care certified, how do you tailor your daily programming to specifically support residents with cognitive changes?

Personalized based on this facility's data


Key Review Excerpts

The staff at Cypress Assisted Living are second to none. My mom is thriving in her new home. She is engaged socially all day, she's receiving cognitive stimulation, she has made new friends, and she is so happy.

Long-term resident's family · 2024★★★★★

The caregivers at Cypress Assisted Living did such a great job taking care of him. His needs changed weekly and they were very sympathetic and accommodating.

Rehab patient's family · 2023★★★★★

The care you get the money is horrible. We continually tell the manager what is unacceptable. For instance, they don't brush her teeth for 3 days, they don't put in hearing aids, or lose them for 5 days...

Long-term resident's family · 2015★★☆☆☆
Source: 47 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total
7deficiencies

Key Findings

The most recent inspection on July 19, 2024, showed no new violations. However, a previous inspection from July 2020 identified several life safety concerns regarding fire safety systems and emergency planning, all of which were marked as corrected by September 2020.

Jul 9, 2020Routine

Life Safety Code (7 violations)

Life Safety CodeCorrected Sep 7, 2020

The facility failed to ensure all monthly and yearly extinguisher inspections were performed and/or documented; and/or that unserviceable extinguishers were replaced.

Life Safety CodeCorrected Sep 7, 2020

The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.

Life Safety CodeCorrected Sep 7, 2020

The facility failed to ensure an annual inspection was conducted by the local fire marshal.

Life Safety CodeCorrected Sep 7, 2020

The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.

Life Safety CodeCorrected Sep 7, 2020

The facility failed to include a section addressing evacuation in the emergency preparedness and response plan.

Life Safety CodeCorrected Sep 7, 2020

The facility failed to ensure metal or other approved waste baskets were provided in all areas where smoking is permitted.

Life Safety CodeCorrected Sep 7, 2020

The facility failed to ensure compliance with smoking regulations in the licensing standards for assisted living facilities.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Amani Villa Senior Living & Memory Care LLC

Organization Type

for profit

Administrator

NELLY MWANIKI

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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