Currituck Health & Rehab Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 71 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- High staff turnover (55%)
- High RN turnover (67%)
Bottom 25% in NC · Below recommended RN staffing · Worst in SABER HEALTHCARE GROUP chain · $130,293 in fines · Abuse citation
What this means for your family
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are only 51% of the national benchmark, which can affect medication management and response times. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Google Reviews
Google Reviews
71 reviews on Google“This facility shows a stark divide in experiences - while many families praise the caring staff and rehabilitation services, several reviews detail serious issues including poor communication, facility maintenance problems, and disturbing end-of-life care failures. The positive reviews often come from rehab stays rather than long-term care, which may explain the mixed experiences.”
Quality Themes
Tap a score for detailsStrengths
- Strong rehabilitation and therapy programs with multiple families reporting successful recovery outcomes
- Dedicated staff members like Holly (Social Services Director) and Audrey (Admissions) who are specifically praised by name for responsiveness
- Family-friendly policies allowing overnight stays and accommodation during difficult times
- Active holiday programming and family events like Thanksgiving dinners
- New leadership team appears to be making improvements according to recent reviews
Concerns
- Severe communication failures including never answering phones and failure to notify families of deaths in appropriate manner
- Facility maintenance issues including mold behind sinks, falling vanities, and non-functioning call buttons
- Inconsistent dietary care with reports of inappropriate food for medical conditions
- Mixing of different care levels (rehab, memory care, assisted living) creating inappropriate environments
- Multiple reports of unprofessional staff behavior and inadequate training
- Cleanliness issues including urine odors and stained walls
Rating Trends
Distribution · 71 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I've seen some wonderful mentions of Holly and Audrey in recent feedback; how does the admissions and social services team stay in touch with families regarding daily updates?
- 2With the new leadership team in place, what specific steps are being taken to improve the maintenance of the resident rooms and common areas?
- 3How does the facility ensure that dietary plans are strictly followed for residents with specific medical or nutritional needs?
- 4Could you explain how the different care levels, like rehab and memory care, are managed to ensure each resident has an appropriate environment for their needs?
- 5What is the protocol for notifying family members immediately in the event of a medical emergency or a change in a resident's condition?
- 6We love the idea of the holiday dinners and family events mentioned in reviews; what kind of regular social activities and family-friendly programs are available for residents?
Personalized based on this facility's data
Key Review Excerpts
“My dad had passed and instead of calling me to tell me he had died they called the hospice nurse who in turn called me to say that if I wanted to say goodbye I should come. Under the pretense that he was still alive.”
“I have never in my life seen a medical facility that NEVER EVER answers the telephone..how is that?? I called back over 10x, and guess what..no one has still answered the phone”
“98% of the nurses took amazing care of her. We all got to know each other a bit and it was good. We were treated like real people and not just another family”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
9
measures
2
measures
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints about this facility, triggering several deficiency citations including concerns about resident safety and protection from abuse. The facility shows recurring problems with resident assessments, accident prevention, and medication management across surveys, though most recent issues have correction dates. With 30 total deficiencies across three surveys, families should carefully evaluate whether improvements have been sustained before considering placement.
Dec 4, 2025Routine3
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Dec 4, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Aug 30, 2024Routine13
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Aug 30, 2024Complaint6
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Jun 8, 2023Routine6
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Jun 8, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Aug 30, 2024
$120,975
Ownership & Operations
Who Operates This Facility
Currituck Health & Rehab Center
for profit
Chain Affiliation
Saber Healthcare Group
127 facilities nationwide
Chain avg rating: 3.0/5 · Rank 117 of 125 (Worst)
Ownership & Management
Owners
Shh Holdings LLC
Owner (parent company) · Organization
Wwbv Holdings LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
71 reviews from families & visitors
Official Website
Visit saberhealth.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.