Crisp Regional Nsg & Rehab Ctr
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 33 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low staffing rating (2/5 stars)
Above average in GA · Below recommended RN staffing · $15,924 in fines · Zero deficiencies (last inspection)
What this means for your family
This facility has a dedicated group of staff who receive high praise for their kindness, but there are recurring reports of neglect and slow response times for basic hygiene. When touring, we strongly recommend asking for the current staffing ratios for CNAs and observing how quickly call lights are answered during your visit.
Google Reviews
Google Reviews
33 reviews on Google“Crisp Regional Nursing & Rehab Center receives highly polarized feedback, with some families praising the staff's kindness and the facility's cleanliness, while others report serious concerns regarding neglect and poor communication. While some visitors find the environment professional and well-managed, multiple critical reviews highlight issues with hygiene, slow response times for basic care, and administrative opacity.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and respectful nursing staff
- Clean and well-maintained facility
- Professional and helpful administrative communication
- Effective hospice support
Concerns
- Neglect and slow response times for basic hygiene needs (mentioned by 2 reviewers)
- Poor communication and lack of accountability from staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 33 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've read some lovely things about how respectful and friendly the nursing staff is; how do you foster that culture of kindness among the team?
- 2How do you ensure that staff members are able to respond quickly to residents' basic needs, like hygiene or call lights, during busy shifts?
- 3What specific steps does the administration take to ensure clear and consistent communication with family members regarding a resident's care plan?
- 4Can you tell us more about the daily activities and social engagement opportunities available to help residents stay active and connected?
- 5In the event of a medical emergency or a sudden change in health, what is the protocol for notifying the family and coordinating care?
- 6We noticed the facility is very well-maintained and clean; how often are the resident rooms and common areas deep-cleaned?
Personalized based on this facility's data
Key Review Excerpts
“The staff is amazing. The daytime staff is phenomenal and so is the night time staff thank you guys for understanding and taking care of my mother as if she was your own.”
“My Uncle and an Aunt was in this facility. They both got skin breakdown, waited up to 4 hrs to be changed when wet or soiled. The CNAs as well as many of the few nurses seemed very unconcerned.”
“Since my grandmothers stay she has been neglected and treated wrong from day one. When trying to find out why and who is supposed to be taking care of her everyone’s answer seems to be “I don’t know”!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
8
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints triggering deficiencies in 2023 regarding care planning, safety supervision, and medical records, though all were reportedly corrected. The facility shows recurring issues with fire safety systems and care planning across multiple surveys, plus problems with medication management and building safety. While all deficiencies have correction dates, the pattern of repeated fire safety violations and complaint-driven investigations suggests ongoing operational challenges families should investigate further.
Mar 26, 2026Routine14
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Feb 20, 2025Routine4
Egress Deficiencies
Have exits that are accessible at all times.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Sep 14, 2023Routine8
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Jun 13, 2023Complaint3
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ownership & Operations
Who Operates This Facility
Crisp Regional Nsg & Rehab Ctr
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
33 reviews from families & visitors
Official Website
Visit crispregional.org
Medicare data downloads
Original nursing home datasets
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Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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