Cordele Health and Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 13 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (6 vs median 5.0)
- High staff turnover (52%)
- High RN turnover (80%)
Below average in GA · Below recommended RN staffing · No penalties on record
What this means for your family
While the facility has a strong reputation for physical rehabilitation, the recurring reports of staff indifference and neglect are concerning. If you choose this facility, ensure you have a plan for frequent, unannounced visits to monitor your loved one's care, and specifically observe how staff respond to call lights during your time there.
Google Reviews
Google Reviews
13 reviews on Google“Cordele Health and Rehabilitation presents a polarized experience, with some families praising the therapy department and staff kindness while others report significant concerns regarding patient neglect and unprofessional behavior. Recent feedback highlights inconsistencies in care quality, particularly regarding staff attentiveness and the reliability of the nursing team during different shifts.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical rehabilitation therapy
- Some dedicated and kind nursing staff
- Positive, engaging activity department
Concerns
- Staff indifference and neglect of patient call lights (mentioned by 2 reviewers)
- Unprofessional behavior or lack of compassion from CNAs (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the current staffing levels, what specific protocols are in place to ensure call lights are answered promptly and residents' needs are met in a timely manner?
- 2I noticed the activity department is highly regarded; could you share some examples of how you keep residents engaged throughout the week?
- 3How does your team foster a compassionate and professional environment among the CNAs to ensure every resident feels respected and well-cared for?
- 4Since physical rehabilitation is a noted strength here, how do you coordinate that therapy with the daily nursing care provided on the floor?
- 5What steps are you taking to improve the dining experience and ensure that meal times are both nutritious and enjoyable for the residents?
- 6How do you keep families informed and involved in their loved one's care plan, especially regarding changes in health or medical status?
Personalized based on this facility's data
Key Review Excerpts
“They have an excellent therapy and nursing department and the ability to discharge patients safely back to the community proves this.”
“The night shift is non caring, don’t want work. I had to made a grievance against a cna. Every time I went to see mom I had to knock 3 or 4 times to get into rehab part.”
“Staff showing mistreatment of patients who suffer from Alzheimer’s and dementia stating they’re being difficult; how, how is that the staff members lack the ability to show compassion or understanding.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
2
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents with pressure sores (bedsores)
Residents on antipsychotic medication
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints triggering 7 recent deficiencies, indicating ongoing concerns about this facility's care quality. The most recurring problems involve respiratory care and treatment protocols, food safety and dietary services, and fire safety systems. While the facility has corrected all cited deficiencies, the pattern of repeated issues across multiple surveys and recent family complaints suggests persistent operational challenges that warrant careful consideration during your visit.
Apr 3, 2025Complaint6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Apr 3, 2025Routine6
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Feb 20, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Apr 27, 2023Routine11
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Establish an Emergency Preparedness Program (EP).
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Sep 30, 2021Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Resident Rights Deficiencies
Assure the security of all personal funds of residents deposited with the facility.
Ownership & Operations
Who Operates This Facility
Cordele Health and Rehabilitation
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Official Website
Visit crispregional.org
Medicare data downloads
Original nursing home datasets
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