Crestwood Assisted Living
Families consistently rate this highly — reviewers highlight exceptional therapy and rehabilitation services. Schedule a visit to confirm the fit.
based on 128 Google reviews
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What this means for your family
This facility is an excellent choice if your loved one requires intensive physical or occupational therapy, as the rehab team is frequently cited as top-tier. However, because there have been documented instances of medication errors and staffing shortages, you should specifically ask about their current medication administration protocols and how they manage agency staffing levels.
Google Reviews
Google Reviews
128 reviews analyzed“Crestwood Assisted Living is highly regarded for its exceptional therapy department and a nursing staff that many families describe as compassionate and attentive. While recent reviews highlight a positive transformation under new leadership, some families have raised serious concerns regarding medication management errors and occasional issues with facility odors and outdated infrastructure.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional therapy and rehabilitation services
- Compassionate and caring nursing staff
- Welcoming and professional administration
- Clean and well-maintained environment
Concerns
- Medication management errors (mentioned by 2 reviewers)
- Facility odors and outdated building (mentioned by 2 reviewers)
- Staffing shortages and slow response times (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner primarily uses personalized responses that address specific details mentioned in the reviews, such as naming specific departments or staff members. For negative reviews, the owner maintains a professional tone, acknowledging the concern and inviting direct communication to resolve the issue.
Questions for Your Tour
- 1We noticed how much the administration values feedback from families; how does the leadership team use resident input to improve daily operations?
- 2Since your therapy and rehab services are so highly regarded, how would a new resident transition into those programs if they need extra support?
- 3Could you walk us through your specific protocols for medication administration and how you ensure accuracy for every resident?
- 4What steps are being taken to ensure staff are always available and responsive to residents' needs, especially during busier shifts?
- 5How do you manage facility maintenance and air quality to ensure the environment stays fresh and comfortable for everyone?
- 6What kind of daily activities or social outings do you have planned to help new residents feel part of the Crestwood community?
Personalized based on this facility's data
Key Review Excerpts
“The therapy department is exceptional and operates at the highest standard of quality.”
“I’ve seen a big positive change at Crestwood Health and Rehab since the new leadership team came in. The environment feels more organized, supportive, and focused on quality care.”
“The facility provides warm, delicious meals and wonderful activities that promote quality of life.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Crestwood Assisted Living has no current enforcement actions on record. While there were some historical life safety code violations identified in late 2018 regarding building standards and exit signage, all listed issues were documented as corrected.
Nov 8, 2018Routine
Life Safety Code (3 violations)
The facility failed to comply with Chapter 19 of NFPA 101.
The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.
The facility failed to provide exit signs with emergency power.
Ownership & Operations
Who Operates This Facility
Keystone Care LLC
for profit
NA
CINDY FOSTER
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
128 reviews from families & visitors
Official Website
Visit crestwoodhealth.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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