Crestpark Wynne, LLC
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 7 Google reviews
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What this means for your family
While the facility has demonstrated an ability to handle complex medical coordination for rehab patients, the report of pest issues is a serious concern. We recommend scheduling an in-person tour to specifically inspect the cleanliness of resident rooms and common areas before making a decision.
Google Reviews
Google Reviews
7 reviews on Google“Crestpark Wynne receives highly polarized feedback, with some residents praising the staff's dedication to resolving medical order issues during rehabilitation. Conversely, other reports describe significant concerns regarding facility hygiene, specifically citing the presence of pests in resident rooms.”
Quality Themes
Tap a score for detailsStrengths
- Proactive staff in resolving medical order discrepancies
- Supportive environment for rehabilitation patients
- Responsive to patient needs when communication is clear
Concerns
- Poor facility hygiene and pest control issues
Rating Trends
Tap a year to see what changed
Distribution · 8 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I've heard great things about how proactive the team is when resolving medical order discrepancies; how do you ensure that communication stays clear between doctors and the nursing staff?
- 2What specific protocols do you have in place to ensure the facility remains clean, hygienic, and well-maintained for the residents?
- 3Since we are looking for a supportive environment for rehabilitation, can you tell us about the personalized care plans you create for residents working on their physical recovery?
- 4How does the facility manage staffing levels during night shifts or weekends to ensure every resident's needs are met promptly?
- 5What does a typical day look like for residents in terms of social activities and engagement with the community?
- 6In the event of a medical emergency after hours, what is the immediate process for contacting physicians and notifying the family?
Personalized based on this facility's data
Key Review Excerpts
“The staff on duty and some that came in on their off, and got it all straightened out for me.”
“This place is dirty and nasty and they have big old fat roaches. This was in one of the residents room. They do not spray.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
9
measures
5
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a pattern of recurring deficiencies across multiple surveys, with problems in nutrition and dietary services appearing in all three inspections and infection control issues spanning two surveys. One family filed a complaint that triggered an inspection regarding infection control practices. While all identified deficiencies have correction dates, the repeated issues with food safety and infection prevention suggest ongoing operational challenges that families should discuss with administrators during visits.
Jul 24, 2025Routine2
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Jul 24, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Apr 12, 2024Routine16
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Mar 16, 2023Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Ownership & Operations
Who Operates This Facility
Crestpark Wynne, LLC
for profit
Chain Affiliation
Crestpark
6 facilities nationwide
Chain avg rating: 3.0/5 · Rank 5 of 6
Ownership & Management
Owners
Belew, LLC
Owner (parent company) · Organization
Belew, Barbara
Owner (parent company)
Dilks, Melisha
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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