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Strong Medicare quality ratings; public reviewers often praise clean and well-maintained facility. Still worth an in-person visit.
based on 57 Google reviews
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No Medicare penalties on record · Zero findings in latest survey
Creekwood Nursing & Rehabilitation has a strong overall Medicare rating. Public reviewers frequently mention: clean and well-maintained facility and helpful administrative and admissions staff. Review the component ratings and current source records before deciding.
Creekwood Nursing & Rehabilitation receives high praise for its physical appearance, cleanliness, and administrative support, particularly regarding insurance and billing navigation. However, a recurring pattern of negative feedback highlights significant concerns regarding staff responsiveness to patient needs, such as assistance with call lights and hygiene, as well as lapses in communication during critical events.
Quality Themes
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Concerns
Rating Trends
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Distribution · 61 analyzed
Personalized based on this facility's data
Key Review Excerpts
“She was happy there (even tho she complained about the food. She was on mechanical ground and no one would like that). Pam was her favorite nurse. She enjoyed the group therapy, but not the physical part because she was in so much pain. Amanda in the business office was a God send to me, guiding me thru all the insurance stuff and never giving up.”
“The staff and administrators at CWN facility did an outstanding job in taking care of my 93 yr old mother for the short term she was at their facility. Their Social Services point of contact, Tiffany was on point with detailed information; she was also mom's assigned Angel; Candace, the RN, was professional and helpful; Carrie, Business Mgr., navigated a billing issue we were having w/Anthem BCBS; she got it resolved in a timely manner.”
“They are very unprofessional when keeping stuff confidential; they walk around and tell other staff members and patients what she is saying. They are letting her lay there without a bath or take their time when she needs to go too the bathroom. I would not recommend this place for a family member.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
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1
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Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Creekwood Nursing & Rehabilitation shows a pattern of recurring issues with infection control and food service safety appearing across multiple surveys, including a recent October 2024 inspection that found problems with medical gas storage, treatment planning, and medication management. The facility had significant care deficiencies in 2018 involving resident rights, nutrition, and dementia care, but most issues appear to be corrected by the provider after identification.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Electrical Deficiencies
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Creekwood Nursing & Rehabilitation
for profit
Simcha Hyman & Naftali Zanziper
85 facilities nationwide
Chain avg rating: 2.3/5 · Rank 36 of 94
Owners
Clearview Ky Snf Holdco LLC
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
57 reviews from families & visitors
Official Website
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Original nursing home datasets
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