Auburn Nursing and Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 12 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (9 vs median 2.0)
- High staff turnover (83%)
- High RN turnover (71%)
Bottom 25% in KY · Critically understaffed (RN) · Very high staff turnover · No penalties on record
What this means for your family
While some families report a home-like environment and quality meals, the recent, consistent reports of unsanitary conditions and medication management errors are deeply concerning. We strongly advise you to conduct an unannounced visit to inspect the cleanliness of the rooms and observe staff-to-resident interactions before making a decision.
Google Reviews
Google Reviews
12 reviews analyzed“Auburn Nursing and Rehabilitation Center receives highly polarized feedback, with some praising the staff's kindness while others report severe neglect and unsanitary conditions. Critical concerns include poor administrative oversight, hygiene issues like mouse infestations and uncleaned waste, and medication administration errors. Families should be aware of significant inconsistencies in the quality of care and cleanliness reported by different visitors.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate individual nursing staff
- Home-like atmosphere
- Appetizing meal quality
Concerns
- Unsanitary conditions and poor housekeeping (mentioned by 3 reviewers)
- Understaffing and overworked employees (mentioned by 2 reviewers)
- Poor administrative management and communication (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1Given the current staffing levels, what specific systems are in place to ensure residents receive timely assistance with daily needs like hygiene and mobility?
- 2I noticed some concerns regarding housekeeping; could you walk me through your daily cleaning schedule and how you ensure rooms remain sanitary for residents?
- 3Communication is very important to our family; what is your standard process for keeping families updated on changes in a resident's health or care plan?
- 4How do you oversee medication management to ensure accuracy, especially during shift changes or busy times of the day?
- 5What does a typical day look like for residents here, and how do you encourage social engagement given the current size of the community?
- 6How does your administrative team handle family feedback or concerns to ensure that issues are addressed promptly and effectively?
Personalized based on this facility's data
Key Review Excerpts
“The first weekend my dad was in this facility, there was feces in his toilet that stood for three days.”
“I also keep finding pills in the bed/floor from where they are not making sure the pills gets into the residents mouth.”
“When I moved my sister out of there, I had to throw some of her belongings away because of mouse feces.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
6
measures
3
measures
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents with pressure sores (bedsores)
Residents with depression symptoms
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Auburn Nursing and Rehabilitation Center has recurring issues with fire safety systems and electrical safety across multiple surveys, indicating ongoing building maintenance challenges. One complaint was filed by a family regarding infection control practices. While all deficiencies show correction dates, the repeated problems with emergency lighting, exit signs, power strips, and smoke barriers suggest persistent safety infrastructure concerns that families should discuss during visits.
Mar 7, 2026Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Sep 12, 2025Routine20
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Egress Deficiencies
Have exits that are accessible at all times.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Provide properly protected cooking facilities.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Apr 10, 2025Complaint2
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Apr 22, 2022Routine7
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Jan 17, 2020Routine8
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Federal Penalties
Fine
Mar 7, 2026
$12,425
Fine
Mar 7, 2026
$12,425
Ownership & Operations
Who Operates This Facility
Auburn Nursing and Rehabilitation Center
for profit
Ownership & Management
Owners
Auburn Opco Holdco LLC
Owner · Organization
Ky 2 Ao Op LLC
Owner (parent company) · Organization
Ky 2 Ft Op LLC
Owner (parent company) · Organization
Ky 2 Hb Op LLC
Owner (parent company) · Organization
Ky 2 Mk Op LLC
Owner (parent company) · Organization
Snf Opco Tr
Owner (parent company) · Organization
Brecher, Hal
Owner (parent company)
Frankel, Sheftal
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Official Website
Visit w.bolster-jeffries.com
Medicare data downloads
Original nursing home datasets
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