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Assisted Living

Creekview Assisted Living

Families consistently rate this highly — reviewers highlight compassionate and professional nursing staff. Schedule a visit to confirm the fit.

2900 Stoneridge Drive, Pleasanton, CA 94588136 bedsLicensed & Active
Google rating
4.8/5

based on 85 Google reviews

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Creekview Assisted Living Assisted Living in Pleasanton, CA — Street View
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What this means for your family

This facility is an excellent choice for families seeking high-quality rehabilitation and a clean, welcoming environment. While the nursing and therapy teams are standout strengths, you should specifically inquire about night-shift protocols and verify that all administrative/billing processes are transparent to avoid past management issues.

Google Reviews

Google Reviews

85 reviews on Google
Creekview is highly regarded for its exceptionally compassionate and attentive nursing and social services staff, with many families noting significant physical recovery during rehab stays. While the facility is frequently praised for being clean and beautiful, some families have raised serious concerns regarding administrative competence and specific instances of inadequate night-shift care.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean10.0Activities8.0Meds9.0MemoryN/AComms7.0ValueN/A

Strengths

  • Compassionate and professional nursing staff
  • Clean and well-maintained environment
  • Effective rehabilitation and physical therapy
  • Welcoming and supportive social services

Concerns

  • Inadequate night shift responsiveness
  • Administrative and management competence issues (mentioned by 2 reviewers)
  • Lack of sufficient handicapped visitor parking near entrance

Rating Trends

Tap a year to see what changed

2345.02017(4)5.02019(6)3.42021(10)4.02022(6)4.82023(32)4.82024(49)4.92025(51)

Distribution · 158 analyzed

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How They Respond to Reviews

83%response rate
Good

The owner provides personalized responses that frequently use the reviewer's name and mirror specific details mentioned in the review. While the language is highly polished, many responses follow a similar structure of expressing gratitude and reinforcing the facility's mission.

Questions for Your Tour

  • 1It's wonderful to see how much the management engages with the community online; how does that same level of communication translate to how families are kept updated on a resident's well-being?
  • 2We've heard great things about the professionalism of your nursing staff; could you tell us more about how the care team supports residents during the overnight hours?
  • 3Since the facility is so well-maintained, what kind of routine maintenance or cleaning schedules are in place to keep the common areas looking this great?
  • 4If a medical emergency were to happen in the middle of the night, what is the specific protocol for ensuring a quick and effective response?
  • 5We are interested in the physical therapy services mentioned in your profile; how closely do the rehab specialists work with the daily care staff to support a resident's mobility?
  • 6What does a typical week of social activities look like here to help residents stay connected and engaged with one another?

Personalized based on this facility's data


Key Review Excerpts

My 94 year old mom needed 5 weeks of rehab after being in the hospital with RSV and pneumonia. She's had rehab at other facilities in Livermore and and Pleasanton, but Creekview stands above anything we've ever experienced.

Rehab patient's family · 2024★★★★★

The double room was quite spacious, the food was amazing and the care was top notch. The few times I saw my mother press the call button, someone responded within a minute or two and provide the care or meds that she needed.

Short-term rehab patient's family · 2025★★★★★

My mom became a resident at Creekview Skilled Nursing seven months ago. At that time, she weighed about 105 lbs and was unable to perform most of the daily activities. Today, she weighs about 125 lbs and she is able to perform most daily activities with some assistance.

Long-term resident's family · 2022★★★★★
Source: 85 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

9total
Jan 21, 2026Inspection
Clean

The facility underwent a 1-Year Annual Required inspection on January 21, 2026. The inspection covered various areas, including resident apartments, common areas, and essential safety equipment. No deficiencies were cited during the visit, indicating compliance with current licensing standards.

Mar 26, 2025Other
Clean

The facility underwent an unannounced case management visit following an incident report. The Licensing Program Analyst interviewed staff and reviewed care plans. No deficiencies were cited during the visit.

Dec 27, 2024Inspection
Clean

The facility underwent a 1-Year Annual Required inspection on December 27, 2024. The inspector noted that the facility was generally compliant, observing adequate lighting, proper safety equipment maintenance, and complete record-keeping for reviewed samples. No deficiencies were cited during the visit.

Jan 18, 2024Inspection
Clean

The facility underwent an unannounced 1-year Required inspection on January 18, 2024. The inspector noted that all outdoor and indoor passageways were clear, and basic safety measures like grab bars and non-skid mats were in place. The report explicitly states that no deficiencies were cited during the visit.

Dec 14, 2022Other
Clean

The unannounced case management visit was conducted following self-reported incidents regarding staff allegedly striking a resident. The Licensing Program Analyst interviewed the Administrator and reviewed documentation and video footage. No deficiencies were cited during the visit.

Sep 7, 2022Complaint
Clean

This report details a complaint investigation conducted on 09/07/2022 regarding allegations of staff interfering with a resident's medical record. The investigation found that the allegation was Unfounded, as the resident was not in assisted living or memory care, and no interference with medical records was found. Consequently, the complaint was dismissed.

Jul 21, 2022Complaint
Clean

This report details a complaint investigation conducted on 07/19/2022 regarding the facility's air conditioning unit. The investigation found that the unit is indeed in disrepair, but the overall findings were deemed 'Unsubstantiated' because there was not a preponderance of evidence to prove a violation occurred. The facility was noted to be responsive to resident needs and is in the process of making repairs.

Jun 24, 2022Complaint
Clean

This report details an investigation into a complaint alleging financial abuse of a resident by facility staff. The investigation found that the alleged abuser was not an employee of the facility, leading the department to dismiss the complaint as Unfounded.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Creekview Hc LLC

Administrator

PATRICK D. MCELROY

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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