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Assisted Living

Carefield Pleasanton

Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.

4115 Mohr Ave., Pleasanton, CA 9456682 bedsLicensed & Active
Google rating
5.0/5

based on 8 Google reviews

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Carefield Pleasanton Assisted Living in Pleasanton, CA — Street View
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What this means for your family

This facility is an excellent choice if you prioritize a warm, family-like atmosphere and high-quality engagement activities. While the staff and dining are standout strengths, you may want to inquire about room configurations if your loved one prefers a private room over a shared one.

Google Reviews

Google Reviews

8 reviews on Google
Carefield Pleasanton is highly regarded by families for its exceptionally compassionate staff and vibrant community atmosphere. Reviewers consistently praise the leadership team and the high level of engagement in activities, though one prospective resident noted a personal preference against shared room layouts.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0Activities10.0MedsN/AMemory10.0Comms10.0ValueN/A

Strengths

  • Compassionate and attentive care staff
  • Engaging and creative resident activities
  • Clean and bright facility environment
  • Excellent family communication
  • High-quality culinary services

Rating Trends

Tap a year to see what changed

2345.02022(1)5.02024(4)5.02025(4)5.02026(1)

Distribution · 10 analyzed

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How They Respond to Reviews

75%response rate
Excellent

The owner provides highly personalized, empathetic responses that specifically reference the reviewer's family members and the emotional connection to the community. The tone is warm, professional, and emphasizes a sense of 'family' and 'honor' in providing care.

Questions for Your Tour

  • 1It is wonderful to see how much care you put into responding to family feedback; how do you typically keep families updated on their loved one's daily well-being?
  • 2The facility looks incredibly bright and clean; what is your routine for maintaining the common areas and resident rooms?
  • 3I noticed the dining services are highly regarded; could you tell me more about how much input residents have in the daily menus?
  • 4With the creative activities mentioned by others, what does a typical weekly calendar look like for the residents here?
  • 5How does the care team handle medical emergencies or sudden changes in health during the overnight hours?
  • 6Since there have been some recent state citations, what specific steps has the facility taken to address those areas and ensure resident safety moving forward?

Personalized based on this facility's data


Key Review Excerpts

I moved my mom to Carefield Pleasanton in February 2024 after 4 years in another place, and the difference in her care, treatment, and engagement is clearly visible in her health.

Long-term resident's family · 2024★★★★★

Their communication with our family is excellent, and they are always caring, patient, and truly know how to bring joy to the residents, something that’s so important in a memory care setting.

Memory care family member · 2025★★★★★

Cyrus, the chef, always greets us with a welcoming hug and takes special care to get to know the residents preferences for food and drinks.

Long-term resident's family · 2022★★★★★
Source: 8 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

15total
9 Type A— immediate health risk
10 Type B— non-compliance
Clean record— no deficiencies found
Aug 12, 2025Inspection
Clean

The inspection was a Required - 1 Year visit conducted on 08/12/2025. The primary deficiency found relates to hot water temperature controls in a resident's bathroom, posing an immediate health risk. This deficiency requires correction by 08/13/2025.

Jan 24, 2025Other
Clean

The case management visit on 01/24/2025 was conducted following an incident report regarding a resident leaving the facility unassisted. The primary deficiency cited relates to the supervision of residents with dementia, specifically noting that the facility failed to prevent a resident from leaving unassisted, which poses a potential health and safety risk.

Jan 24, 2025Other
Clean

The case management visit on 01/24/2025 was conducted following an incident report regarding a resident leaving the facility unassisted. The primary deficiency cited relates to the supervision of residents with dementia, specifically noting that the facility failed to prevent a resident from leaving unassisted, which poses a potential health and safety risk.

Aug 27, 2024Inspection
Clean

The inspection identified multiple deficiencies across several areas, including staff training compliance, required background clearances, and general operational standards. Most notably, a Type A deficiency was cited regarding incomplete staff fingerprint clearances, which presents an immediate health and safety risk. Several Type B deficiencies were also noted concerning annual training requirements for staff members.

Aug 27, 2024Complaint
Clean

The inspection identified multiple deficiencies across several areas, including staff training compliance, required background clearances, and general operational standards. Most notably, a Type A deficiency was cited regarding incomplete staff fingerprint clearances, which presents an immediate health and safety risk. Several Type B deficiencies were also noted concerning annual training requirements for staff members.

Jan 12, 2024Other
Clean

This report details a complaint investigation conducted on 01/12/2024 regarding allegations of medication overdose, delayed response to falls, and prolonged soiling. The investigation found the allegations regarding medication overdose to be unsubstantiated. However, the report noted concerns regarding staff response times to pull cords and the frequency of resident diaper checks.

Jan 12, 2024Complaint
Clean

This report details a complaint investigation conducted on 01/12/2024 regarding allegations of medication overdose, delayed response to falls, and prolonged soiling. The investigation found the allegations regarding medication overdose to be unsubstantiated. However, the report noted concerns regarding staff response times to pull cords and the frequency of resident diaper checks.

Sep 29, 2023Other
Clean

The inspection identified two deficiencies: a Type B citation regarding the lack of a written home health agency agreement, and a Type A citation concerning a medication discrepancy. The medication issue was noted as an immediate health and safety risk due to incorrect dosage availability.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Sh 10 Pleasanton Opco, LLC ; Crfld Management, LLC

Administrator

O'FARRELL, EUNICE

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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