Coventry Meadows
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 78 Google reviews
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What this means for your family
Coventry Meadows has a strong reputation for its physical therapy and rehabilitation services, making it a potential candidate for short-term recovery. However, families should be extremely cautious regarding long-term or memory care placements. We strongly advise you to ask for a tour of the specific unit your loved one will reside in and inquire directly about current staffing ratios and the process for escalating communication issues with management.
Google Reviews
Google Reviews
78 reviews on Google“Coventry Meadows receives highly polarized feedback, with many families praising the facility's physical beauty, cleanliness, and specific staff members in the rehab department. However, there is a recurring pattern of serious complaints regarding poor communication, understaffing, and neglectful care, particularly in the memory care and long-term nursing units. Families should be aware that while some experiences are excellent, others report significant issues with responsiveness and basic resident care.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Highly regarded physical and occupational therapy team
- Warm and compassionate individual nursing staff
- Attractive, modern campus environment
Concerns
- Unresponsive staff and slow call-light response times (mentioned by 3 reviewers)
- Poor communication and lack of follow-up from management (mentioned by 4 reviewers)
- Inconsistent or poor quality food service (mentioned by 3 reviewers)
- Understaffing leading to neglect or lack of basic care (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 81 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve communication and follow-up processes?
- 2Given that your therapy team is so highly regarded, how do you integrate their expertise into the daily care plans for residents who are not in active rehabilitation?
- 3We understand that staffing levels can fluctuate; what specific protocols are in place to ensure call-light response times remain consistent throughout the day and night?
- 4Since dining is such an important part of daily life, could you walk us through how you gather resident feedback to improve the quality and variety of the meal service?
- 5With the facility being so modern and well-maintained, how do you ensure that the same level of attention to detail is applied to medication management and clinical oversight?
- 6What does a typical day look like for residents in your memory care wing, and how do you ensure they receive the personalized attention they need?
Personalized based on this facility's data
Key Review Excerpts
“The staff was great. The food was so so. The bed had no place to put the call button or bed control, so I had to get out bed to call the help. The light also could not be reached from the bed. The toilet does not flush.”
“My 90 yr old mom has been here for over 2 years and the staff is always respectful and compassionate. The facility is clean and any health problems are always addressed quickly.”
“Great rehab facility. Very poor assisted living memory care unit. I can't say enough good things about the rehab facility. Clean, people care, lots of staff, and the food looked good. After rehab we moved my father to the Memory Care unit across the street. We thought it would be similar to the rehab facility. Wrong, complete opposite.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
1
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Coventry Meadows has a pattern of recurring fire safety and building maintenance issues, with deficiencies found in electrical systems, fire door maintenance, and smoke safety equipment across multiple surveys from 2023-2025. The facility also had complaint-triggered deficiencies involving resident protection from abuse and assistance with daily care activities, indicating families have filed reports about care concerns. While all deficiencies show correction dates, the repeated fire safety violations across three years suggest ongoing maintenance challenges that families should discuss during visits.
Mar 4, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 25, 2025Routine8
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Construction Deficiencies
Meet other general requirements.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Services Deficiencies
Have an externally vented heating system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 6, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Sep 13, 2024Routine4
Services Deficiencies
Meet other general requirements that are deficient.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Aug 25, 2023Routine6
Construction Deficiencies
Meet other general requirements.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Ownership & Operations
Who Operates This Facility
Coventry Meadows
for profit
Chain Affiliation
American Senior Communities
91 facilities nationwide
Chain avg rating: 3.8/5 · Rank 22 of 91 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
78 reviews from families & visitors
Official Website
Visit asccare.com
Medicare data downloads
Original nursing home datasets
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