Sage Bluff Health & Rehab Center
Strong Medicare quality ratings; families often praise modern, clean, and well-maintained building. Still worth an in-person visit.
based on 63 Google reviews
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What this means for your family
While the facility offers a beautiful, modern environment and private suites, the recurring reports of clinical neglect and poor communication are significant red flags. If you choose this facility, ensure you have a family member present daily to monitor medical care and therapy schedules, as responsiveness appears to be a major weakness.
Google Reviews
Google Reviews
63 reviews on Google“Sage Bluff Health & Rehab Center is a modern facility that receives high praise for its physical appearance, private suites, and specific staff members who are described as caring and attentive. However, the facility faces significant criticism regarding inconsistent nursing communication, neglect of medical orders, and administrative issues, leading to a polarized experience for families.”
Quality Themes
Tap a score for detailsStrengths
- Modern, clean, and well-maintained building
- Private suites for rehab residents
- Dedicated and compassionate individual staff members
- Active social and activity programming
Concerns
- Poor communication and responsiveness from nursing staff (mentioned by 4 reviewers)
- Neglect of medical orders or physical therapy schedules (mentioned by 3 reviewers)
- Poor quality or inconsistent food service (mentioned by 3 reviewers)
- Unprofessional or rude administrative/nursing management (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 67 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your facility is very active with social programming; could you walk me through what a typical week of activities looks like for a resident?
- 2Given that you have a 2-star staffing rating, what specific steps are you taking to ensure that residents receive consistent attention and timely responses from the nursing team?
- 3I see that you are very engaged in responding to online feedback; how do you use that family input to improve your daily communication processes?
- 4Some families have expressed concerns regarding the consistency of meal services; could you tell me more about how you manage dietary preferences and the quality of the dining experience?
- 5How do you ensure that medical orders and physical therapy schedules are strictly followed and communicated to the family if there are any changes?
- 6Since you have private suites available for rehab, how do you handle the transition of care to ensure that nursing management is fully aligned with a resident's specific medical needs upon arrival?
Personalized based on this facility's data
Key Review Excerpts
“Sage Bluff boasts private suites for their rehab residents and that means a lot, no sharing a tv and family visits go uninterupted.”
“My mom was a recent resident who transferred here after major traumatic surgery for physical therapy (which she didn’t start until day 5). Every single day they’ve neglected to care for her properly.”
“The staff was helpful nursing staff was very kind helpful Therapy Dept work so hard to get me home Like to Thank every one of you only complait was the kitchen”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering inspections, raising concerns about care quality and safety oversight at this facility. The most recurring issues involve fire safety systems maintenance, quality of care standards, and accident prevention. While all deficiencies show correction dates, the pattern of complaint-driven investigations and repeated problems with safety systems and resident care suggest families should thoroughly investigate current conditions before considering placement.
Jan 21, 2026Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Sep 10, 2025Routine5
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Services Deficiencies
Have an externally vented heating system.
May 22, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 24, 2025Complaint2
Quality of Life and Care Deficiencies
Honor each resident's preferences, choices, values and beliefs.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nov 7, 2024Routine7
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Jul 23, 2024Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Ownership & Operations
Who Operates This Facility
Sage Bluff Health & Rehab Center
for profit
Chain Affiliation
Saber Healthcare Group
127 facilities nationwide
Chain avg rating: 3.0/5 · Rank 25 of 125
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
63 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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