Covenant Care

The facility failed to ensure that housekeeping and laundry tasks performed by personal care aides between 7:00am and 9:00pm were limited to occasional, non-routine tasks. Observations showed aides performing routine cleaning of bathrooms, emptying trash, and handling laundry loads. There was no designated housekeeping staff, leaving these duties to the medication and personal care aides.

The facility failed to provide adequate staffing for housekeeping and laundry duties when the resident population exceeds a certain threshold. The facility lacked designated housekeeping personnel, resulting in personal care aides performing routine cleaning and laundry tasks during restricted hours.

The facility failed to administer medications in accordance with the orders of a licensed prescribing practitioner. Specifically, record reviews and interviews revealed that one of three sampled residents did not receive their ordered medication used to treat high blood pressure.

The facility failed to ensure that housekeeping and laundry tasks performed by personal care aides between 7:00 a.m. and 9:00 p.m. were limited to occasional, non-routine tasks. Observations showed aides performing routine cleaning duties, such as laundering clothes and cleaning bathroom sinks and toilets, despite no staff being designated for housekeeping.

The facility failed to ensure a resident received adequate care and services, resulting in the resident being left outside without a means of returning to the facility. This neglect led to the resident sustaining sunburn with blisters on her shoulder and neck.

The facility failed to ensure a resident received adequate care and services, resulting in the resident sustaining sunburns with blisters. The resident was transported outside the facility and left without a means of returning inside, failing to maintain their rights and safety.