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Assisted Living

Country Woods Adult Care

Limited public data on Country Woods Adult Care. Call, tour, and ask to meet current residents' families — your own impression matters most.

7021 N. Hartel Rd, Potterville, MI 4887612 bedsLicensed & Active
Source: MI LARA — view official record
Google rating
3.7/5

based on 6 Google reviews

5
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Country Woods Adult Care Assisted Living in Potterville, MI — Street View
Street View

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What this means for your family

This facility is praised for its warm, home-like atmosphere and the personal involvement of the owner in resident care. However, families should be aware of reports regarding defensive and unprofessional administrative responses to criticism. We recommend scheduling an in-person tour to observe staff interactions and asking direct questions about their policy on family feedback and communication.

Google Reviews

Google Reviews

6 reviews on Google
Country Woods Adult Care presents a polarized experience, with some families praising the home-like environment and the personal dedication of the owner, Anne. However, other reviewers have reported significant concerns regarding administrative transparency and aggressive responses to negative feedback. Prospective families should weigh the reported compassionate care against the potential for poor communication and conflict with management.

Quality Themes

Tap a score for details
Food10.0Staff7.0Clean10.0Activities10.0MedsN/AMemoryN/AComms2.0ValueN/A

Strengths

  • Home-like, family-oriented environment
  • Personalized attention from the owner
  • Well-maintained and clean facility
  • Staff who show genuine care for residents

Concerns

  • Aggressive or unprofessional administrative communication (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.42021(5)2.32022(3)

Distribution · 8 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the small, 12-resident capacity, how do you ensure that each resident receives the personalized attention that is a hallmark of your home-like environment?
  • 2I noticed you take the time to respond to feedback online; what is your preferred process for keeping families updated on their loved one’s daily care and well-being?
  • 3Since communication is so vital for our family, what is the best way for us to stay in touch with the administrative team regarding any changes in care or facility policies?
  • 4Could you walk us through a typical day for a resident here, and how you tailor activities to keep everyone engaged in such a close-knit group?
  • 5With your focus on a family-oriented atmosphere, how do you handle medical emergencies or urgent health needs to ensure residents feel safe and supported at all times?
  • 6What steps do you take to maintain the high standard of cleanliness and upkeep that residents currently enjoy?

Personalized based on this facility's data


Key Review Excerpts

The food is great and is made on site just like it was in your kitchen.

Resident's family member · 2022★★★★★

Environment is more of a family setting, than a patient care home. The staff took a personal interest in the well being of Margo.

Resident's family member · 2021★★★★★

The administrator of this facilty threatened me with legal action for speaking my opinion. Rather than dealing with her for one more second of my life...I am taking down my original posts.

Resident's family member · 2021☆☆☆☆
Source: 6 Google reviews

State Inspection History

State Inspections

Source: MI Dept. of Licensing & Regulatory Affairs

2total

Key Findings

No deficiencies found. The facility's most recent inspections and licensing studies determined substantial compliance with all applicable state rules and requirements.

Nov 27, 2024Routine
CleanReport

No deficiencies found during this inspection.

Jun 11, 2024Routine
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Jeffrey D. Chaffee and Maria Lezyle a Chaffee

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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