Country Villa Wellness & Rehabilitation
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 39 Google reviews
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What this means for your family
While the facility has undergone recent renovations, the recurring reports of neglect, theft, and poor communication are serious red flags. If you are considering this facility, I strongly recommend conducting unannounced visits and speaking directly with current residents' families to verify if the staffing levels and care quality meet your standards.
Google Reviews
Google Reviews
39 reviews on Google“Reviews for Country Villa Wellness & Rehabilitation are deeply polarized, with significant concerns regarding neglect, theft of personal property, and poor communication. While some reviewers praise recent management changes and building renovations, others report severe staffing shortages, unprofessional behavior, and a lack of accountability during medical emergencies.”
Quality Themes
Tap a score for detailsStrengths
- Recent building renovations
- Professional administrative staff
- Welcoming reception area
Concerns
- Staff neglect and unprofessional behavior (mentioned by 4 reviewers)
- Theft or loss of personal belongings (mentioned by 3 reviewers)
- Chronic understaffing (mentioned by 4 reviewers)
- Poor communication and lack of responsiveness (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 69 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed the facility has undergone some beautiful recent renovations; how do these updates impact the daily living experience for residents?
- 2Given the current staffing levels, what specific protocols do you have in place to ensure consistent, high-quality attention for each resident throughout the day?
- 3Could you walk me through the security measures you have in place to ensure that residents' personal belongings and valuables remain safe and accounted for?
- 4What is your standard process for keeping families updated on their loved one's health status, and how do you ensure that communication remains proactive and responsive?
- 5How does your team manage medication administration to ensure accuracy and timeliness, especially during shift changes?
- 6What kind of daily activities or social engagement opportunities are available to help residents feel connected and active within the community?
Personalized based on this facility's data
Key Review Excerpts
“She would constantly tell us that the staff here called her names, teased her, would say 'this isn't my job' while cleaning her up after an accident.”
“My dad died after being a resident less than a year there... They never called to offer condolences. No card. No acknowledgement that he passed. Things were constantly stolen from his room when he was there.”
“My sister does not get her own clothes back from the laundry. Today a friend was there to see Jane and her closet and drawers were almost empty of all the clothes we have given her there.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
3
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with families filing 6 complaint reports over safety hazards, resident care quality, and living environment issues. Recurring problems include accident prevention and safety hazards, fire safety systems, and infection control protocols. While all deficiencies show correction dates, the persistence of safety-related issues across multiple surveys and the volume of family complaints suggest ongoing challenges with maintaining consistent care standards that warrant careful consideration during your visit.
Feb 26, 2026Complaint4
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Jun 18, 2025Routine10
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Jun 18, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Feb 4, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 4, 2024Complaint2
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Sep 20, 2023Routine3
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Country Villa Wellness & Rehabilitation
for profit
Chain Affiliation
Delmar Gardens
13 facilities nationwide
Chain avg rating: 3.0/5 · Rank 3 of 13
Ownership & Management
Owners
Delmar Gardens Enterprises INC
Owner · Organization
Gabe Grossberg and George Grossberg, Trustees of the Henry and Barbara
Owner (parent company) · Organization
George Grossberg and Gabe Grossberg, Trustees of the Henry and Barbara
Owner (parent company) · Organization
Goldberg-Nom LLC
Owner (parent company) · Organization
Non-Gst Family Trust Est U/w of Israel Goldberg Fbo Janice Bitanski
Owner (parent company) · Organization
Non-Gst Family Trust Established U/w of Israel Goldberg Fbo Harry Zvi
Owner (parent company) · Organization
Non-Gstfamily Trust Est U/w Israel Goldberg Fbo Diane Fredman
Owner (parent company) · Organization
Grossberg, Gabe
Owner (parent company)
Grossberg, George
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
39 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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