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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 39 Google reviews
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No Medicare penalties on record
Country Villa Wellness & Rehabilitation has a middle-range Medicare overall rating. Strengths include recent building renovations. Some reviewers note concerns about staff neglect and unprofessional behavior (mentioned by 4 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Reviews for Country Villa Wellness & Rehabilitation are deeply polarized, with significant concerns regarding neglect, theft of personal property, and poor communication. While some reviewers praise recent management changes and building renovations, others report severe staffing shortages, unprofessional behavior, and a lack of accountability during medical emergencies.
Quality Themes
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Concerns
Rating Trends
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Distribution · 69 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“She would constantly tell us that the staff here called her names, teased her, would say 'this isn't my job' while cleaning her up after an accident.”
“My sister does not get her own clothes back from the laundry. Today a friend was there to see Jane and her closet and drawers were almost empty of all the clothes we have given her there.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
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4
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Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows concerning patterns with families filing 6 complaint reports over safety hazards, resident care quality, and living environment issues. Recurring problems include accident prevention and safety hazards, fire safety systems, and infection control protocols. While all deficiencies show correction dates, the persistence of safety-related issues across multiple surveys and the volume of family complaints suggest ongoing challenges with maintaining consistent care standards that warrant careful consideration during your visit.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Country Villa Wellness & Rehabilitation
for profit
Owners
Undisclosed
Ownership Data Not Available · Organization
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