See every facility — official ratings, family reviews, no referral fees.
Assisted Living

Country House

Limited public data on Country House. Call, tour, and ask to meet current residents' families — your own impression matters most.

966 Kovak Ct, Chico, CA 9597320 bedsLicensed & Active
Google rating
3.4/5

based on 14 Google reviews

5
4
3
2
1
Country House Assisted Living in Chico, CA — Street View
Street View

Watch Country House

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

While long-term families have historically praised the facility for its compassionate, family-like care, recent reviews suggest a significant decline in quality and safety. If you choose this facility, you must specifically investigate the recent reports of 'incidents without answers' in the memory care wing and verify the current competence of the management team.

Google Reviews

Google Reviews

14 reviews on Google
Families should approach this facility with caution due to serious allegations regarding safety incidents and management unprofessionalism in the memory care unit. While some long-term residents' families praise the compassionate, family-like care provided, recent reviews highlight significant concerns regarding staff friendliness and management competence.

Quality Themes

Tap a score for details
FoodN/AStaff4.0CleanN/AActivitiesN/AMedsN/AMemory2.0Comms1.0ValueN/A

Strengths

  • Compassionate and caring caregivers
  • Supportive environment for families
  • High worker-to-resident ratio
  • Homey atmosphere in residential buildings

Concerns

  • Safety incidents and lack of transparency in memory care
  • Unprofessional management and staff behavior (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'17(3)5.01.0'21(2)5.02.3'23(3)3.73.0'25(1)5.0'26(1)

Distribution · 15 analyzed

5
9
4
0
3
1
2
0
1
5

How They Respond to Reviews

21%response rate
Defensive

The owner responds to negative reviews by questioning the reviewer's identity and claiming they cannot find them in the resident records. Positive reviews receive brief, polite acknowledgments.

Questions for Your Tour

  • 1We love how much you emphasize a homey, residential atmosphere; how do you ensure the small size of the community helps residents feel like they are part of a close-knit family?
  • 2Since the caregivers are often described as very compassionate, how do you handle training new staff to maintain that same level of high-quality personal care?
  • 3Can you walk us through your specific protocols for managing safety and monitoring residents during the night or during unexpected medical incidents?
  • 4How does the management team ensure that families are kept consistently informed about any changes in a resident's health or daily well-being?
  • 5What kind of daily activities or social outings are available to help residents stay engaged and connected with one another?
  • 6For residents who may need more specialized cognitive support, what specific strategies do you use to ensure their environment is both safe and stimulating?

Personalized based on this facility's data


Key Review Excerpts

The staff at Country Village cared for our mom with kindness and understanding in the years she lived there, both in Assisted Living and in Memory Care. In her last days, they supported her (and us, her family) with skill and tenderness.

Long-term resident's family · 2024★★★★★

Too many incidents without answers. For memory care I would NEVER recommend this home for your loved one. This is not the same reputable memory care home it was several years ago.

Memory care family member · 2024☆☆☆☆

Our mom has been a resident for close to five years. They have cared for her like family and we are so very grateful for them all!

Long-term resident's family · 2020☆☆☆☆
Source: 14 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

6total
1 Type A— immediate health risk
2 Type B— non-compliance
Clean record— no deficiencies found
Dec 11, 2025Complaint
Clean

The investigation was conducted following a complaint alleging that an uncleared adult was supervising residents. The allegation was found to be SUBSTANTIATED because the licensee hired an employee without ensuring the required criminal record clearance was in place. This resulted in a Type A citation regarding staff background checks.

Oct 23, 2025Complaint
Clean

The facility underwent a 1-Year Required Annual Inspection on October 23, 2025. The inspection covered common areas, resident bedrooms, kitchen, backyard, and restrooms. The report notes that all observed areas were clean and in good repair, and no immediate health, safety, or personal rights violations were observed.

Oct 23, 2025Inspection
Clean

The facility underwent a 1-Year Required Annual Inspection on October 23, 2025. The inspection covered common areas, resident bedrooms, kitchen, backyard, and restrooms. The report notes that all observed areas were clean and in good repair, and no immediate health, safety, or personal rights violations were observed.

Sep 10, 2024Inspection
Clean

The facility underwent a 1-Year Required Annual Inspection on 09/10/2024. While general areas were observed to be clean and in good repair, two deficiencies were cited. These relate to inconsistent water temperature monitoring and missing annual medical assessments for residents with dementia.

Oct 25, 2023Other
Clean

The facility underwent an unannounced Pre-Licensing Inspection on 10/25/2023. The LPA observed the facility to be clean, in good repair, and odor-free, noting proper safety equipment and adequate food supplies. No deficiencies were cited per California Code of Regulations, Title 22, and the facility was deemed ready to be licensed.

Oct 2, 2023Other
Clean

The facility underwent an 'Office' visit on October 2, 2023, for a Change of ownership application. The administrator and applicant participated in a COMP II interview, confirming understanding of various regulations. No specific deficiencies were cited in the provided report content.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Careway Management LLC

Administrator

FOZ, MERYL

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call