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Nursing HomeMedicaid

Country Drive Post Acute

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

2500 Country Drive, Parkmont · Fremont, CA 94536126 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 36 Google reviews

5
4
3
2
1
Country Drive Post Acute Nursing Home in Fremont, CA — Street View
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What this means for your family

This facility is an excellent choice for rehabilitation, particularly for knee or hip surgeries, due to their highly-rated therapy team. However, families should closely monitor the quality of meals and check in frequently regarding call-button responsiveness, as these were notable points of failure in recent past reviews.

Google Reviews

Google Reviews

36 reviews on Google
Families considering Country Drive Post Acute (noted in reviews as Mission Valley Post Acute) can expect highly praised rehabilitation services and a compassionate nursing staff. While many reviewers highlight exceptional personalized care and successful recovery outcomes, there are significant concerns regarding food quality and responsiveness to call buttons during certain periods.

Quality Themes

Tap a score for details
Food4.0Staff9.0Clean9.0ActivitiesN/AMeds2.0MemoryN/AComms8.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Excellent physical therapy and rehab team
  • Professional and helpful administrative/admissions team
  • Clean and well-maintained facility

Concerns

  • Poor food quality and texture (mentioned by 3 reviewers)
  • Slow response to call buttons (mentioned by 2 reviewers)
  • Inconsistent medication management

Rating Trends

Tap a year to see what changed

2343.22024(10)4.72025(17)5.02026(11)

Distribution · 38 analyzed

5
31
4
1
3
0
2
2
1
4

How They Respond to Reviews

47%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the compassion of your nursing staff; how do you ensure that level of attentive care is maintained during shift changes?
  • 2Could you tell us more about the menu options and how you handle specific dietary needs or food textures for residents?
  • 3What is the process for ensuring medication is administered accurately and consistently every day?
  • 4How do you manage call button responses to ensure residents are attended to quickly, especially during busy nighttime hours?
  • 5What is the protocol for handling a medical emergency or sudden change in a resident's condition after hours?
  • 6What kind of daily activities or social outings do you have planned to keep the residents engaged and active?

Personalized based on this facility's data


Key Review Excerpts

My mother had a serious knee replacement surgery and they transferred her over here for her rehabilitation. I felt as if the care would be lack luster but once I got to even meet the staff I can say whole heartedly that I have nothing but good to mention.

Rehab patient's family · 2026★★★★★

The food is horrible! Recovering and elderly people should be given nourishing food. The piece of meat my mom got tonight was so tough that she could not cut it let alone chew it.

Long-term resident's family · 2024★★☆☆☆

The beds were totally uncomfortable, The food was terrible and the nurses were constantly forgetting my meds. Whenever you push the call button it took them almost an hour to check on you.

Rehab patient · 2024☆☆☆☆
Source: 36 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.76hrs
OK
Registered nurses for medical care
Total Nursing
3.98hrs
97%
All nurses + aides combined
Staff Turnover
34%
Lower is better (< 30% = good)
RN Turnover
24%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

7

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility18.4%
Worse than Avg
Here
18.4%
US
12.1%
CA
7.0%
Alameda
3.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility4.8%
Better than Avg
Here
4.8%
US
19.5%
CA
13.7%
Alameda
9.4%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility19.2%
Mixed vs Avgs
Here
19.2%
US
19.4%
CA
10.7%
Alameda
7.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility87.6%
Worse than Avg
Here
87.6%
US
93.4%
CA
98.6%
Alameda
97.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility4.7%
Better than Avg
Here
4.7%
US
15.4%
CA
11.6%
Alameda
12.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility4.9%
Better than Avg
Here
4.9%
US
14.4%
CA
10.4%
Alameda
8.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility52.6%
Worse than Avg
Here
52.6%
US
81.8%
CA
94.2%
Alameda
92.7%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility63.4%
Worse than Avg
Here
63.4%
US
79.7%
CA
93.2%
Alameda
91.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.3%
Better than Avg
Here
0.3%
US
1.6%
CA
1.5%
Alameda
0.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
Near state avg (15.4)
7 complaint-triggered

Country Drive Post Acute has a concerning pattern with 58 deficiencies across six surveys, including three complaints filed by families. The facility repeatedly struggles with medication management, fire safety systems, and nursing staffing levels. While all deficiencies show correction dates, the recurring issues with medication errors and staffing suggest ongoing operational challenges that warrant careful consideration during your visit.

Feb 23, 2026Complaint
4
0572Potential for harm · PatternCorrected

Resident Rights Deficiencies

Give residents a notice of rights, rules, services and charges.

0559Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

0567Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to manage his or her financial affairs.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Aug 8, 2025Complaint
1
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Apr 24, 2025Routine
14
0725Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0347Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0521Potential for harm · PatternCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0032Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide primary/alternate means for communication.

0030Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

List the names and contact information of those in the facility.

0031Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide emergency officials' contact information.

Mar 6, 2025Complaint
1
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Jul 25, 2023Complaint
1
0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

May 18, 2023Routine
21
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0347Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0698Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0039Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Country Drive Post Acute

Organization Type

for profit

Chain Affiliation

Chain Name

Windsor

Chain Size

23 facilities nationwide

Chain avg rating: 2.3/5 · Rank 2 of 19

Ownership & Management

Owners

Windsor Norcal 13 Holdings LLC

Owner · Organization

100%

Antelope Holdings I, LLC

Owner (parent company) · Organization

Tress, Avrohom

Owner (parent company)

Key personnel

Shaw, PamelaW-2 Managing EmployeeRobin, AaronOfficer / DirectorTress, AvrohomOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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