Country Club Guest Home

This report details a complaint investigation conducted on February 11, 2026, regarding allegations of financial abuse. The investigation involved reviewing records and interviewing staff and residents. Ultimately, the allegation was deemed Unsubstantiated due to insufficient evidence.

This report details a complaint investigation conducted on February 11, 2026, regarding allegations of financial abuse. The investigation involved reviewing records and interviewing staff and residents. Ultimately, the allegation was deemed Unsubstantiated due to insufficient evidence.

The facility underwent a required annual inspection on August 25, 2025. The inspection was conducted unannounced and covered general safety, recordkeeping, and operational procedures. The report indicates that the Licensing Program Analyst did not observe any issues or concerns during the visit.

COMPLAINT INVESTIGATION REPORT

The unannounced visit was conducted to investigate a complaint regarding resident care. The primary deficiency found relates to staff physically showering a resident who explicitly refused the care. The facility was cited for this violation, and the licensee committed to staff training and implementing a documentation log for shower refusals.

The unannounced visit was conducted to investigate a complaint regarding resident care. The primary deficiency found relates to staff physically showering a resident who explicitly refused the care. The facility was cited for this violation, and the licensee committed to staff training and implementing a documentation log for shower refusals.

COMPLAINT INVESTIGATION REPORT

The facility underwent a required 1-year annual inspection. The inspector noted that the facility maintains an updated Infection Control Plan and has adequate PPE supplies. Overall, the report indicates that no deficiencies or citations were issued during the visit.