Cotton Point Living Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 10 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (11 vs median 10)
- High staff turnover (78%)
- High RN turnover (100%)
Bottom 25% in MO · Critically understaffed (RN) · Very high staff turnover · $14,069 in fines · Abuse citation
What this means for your family
Because the majority of reviews for this facility lack descriptive content, it is difficult to verify the quality of care through online feedback alone. We strongly recommend scheduling an in-person tour to observe staff interactions and cleanliness firsthand, as the limited feedback available is insufficient to draw a definitive conclusion.
Google Reviews
Google Reviews
10 reviews on Google“Cotton Point Living Center receives very few substantive reviews, making it difficult to form a comprehensive picture of daily operations. While one recent reviewer praises the facility for its cleanliness and positive staff culture, other reviews lack descriptive text, limiting the ability to assess the quality of care or services.”
Quality Themes
Tap a score for detailsStrengths
- Clean, odor-free environment
- Friendly and helpful staff
- Positive, content atmosphere for residents
Rating Trends
Tap a year to see what changed
Distribution · 14 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that the facility has 98 residents, how do you ensure that each individual receives consistent, personalized attention throughout the day?
- 2I noticed the facility is consistently described as clean and odor-free; what specific protocols do you have in place to maintain that environment for the residents?
- 3With recent state reports noting some areas for improvement regarding health inspections, what specific steps is the leadership team taking to address those findings?
- 4Since staffing levels are a top priority for us, could you walk me through how your team manages coverage to ensure residents are well-supported during peak hours?
- 5What does a typical daily activity schedule look like to keep residents engaged and foster the positive, content atmosphere we've heard about?
- 6How does your nursing team coordinate with local hospitals or specialists if a resident experiences a sudden change in their health status or a medical emergency?
Personalized based on this facility's data
Key Review Excerpts
“This place is a hidden gem! Very clean- no Nursing Home urine smell. ALL the employees are friendly, helpful, and happy-says alot about a work place!!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
2
measures
12
measures
3
measures
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for the flu
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Cotton Point Living Center shows concerning patterns with multiple families filing complaint reports that led to 9 deficiencies, including serious issues with protecting residents from abuse and financial exploitation. The facility has recurring problems with medication management, fire safety systems, and resident assessment procedures that persist across multiple surveys. While most deficiencies show correction dates, the pattern of repeated violations in core care areas suggests ongoing operational challenges families should carefully consider.
Jul 31, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Mar 7, 2025Routine12
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Mar 7, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Feb 4, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Dec 18, 2024Complaint3
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident Rights Deficiencies
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Aug 27, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Federal Penalties
Fine
Jul 31, 2025
$14,069
Ownership & Operations
Who Operates This Facility
Cotton Point Living Center
for profit
Chain Affiliation
Circle B Enterprises
36 facilities nationwide
Ownership & Management
Owners
The New Madrid Exempt Trust
Owner · Organization
Bedell, Bryan
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit cottonpoint.net
Medicare data downloads
Original nursing home datasets
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