Delta South Nursing & Rehabilitation
Strong Medicare quality ratings; families often praise initial transition support for families. Still worth an in-person visit.
based on 9 Google reviews

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What this means for your family
While the facility was highly regarded in the past for its family support, recent reports of preventable safety incidents and staff distraction are concerning. We strongly recommend observing the floor during a visit to ensure staff are actively engaged with residents rather than distracted by personal devices.
Google Reviews
Google Reviews
9 reviews on Google“Delta South Nursing & Rehabilitation receives highly polarized feedback, with older reviews praising the facility's kindness and transition support, while more recent feedback highlights serious concerns regarding resident safety and staff attentiveness. Families have reported incidents of preventable falls and expressed frustration with staff members prioritizing personal phone use over resident care.”
Quality Themes
Tap a score for detailsStrengths
- Initial transition support for families
- Kind and thoughtful staff interactions
- Well-maintained facility environment
Concerns
- Inattentive staff distracted by personal phone use (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 10 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With a capacity of 60 residents, how does the team ensure consistent, focused attention for each individual throughout the day?
- 2I noticed some feedback regarding staff engagement; what policies do you have in place to ensure caregivers remain fully present and attentive to residents' needs during their shifts?
- 3Given that dining experiences are a priority for our family, could you walk us through how you are working to improve the meal service and menu variety for the residents?
- 4With the current staffing rating, how do you manage shift handovers to ensure that medical care and daily support remain seamless for the residents?
- 5We appreciate the positive feedback regarding your transition support; how do you continue that level of personalized communication with families once a resident has fully settled in?
- 6What specific protocols are in place for handling medical emergencies, and how quickly can a resident be transported to a hospital if a higher level of care is needed?
Personalized based on this facility's data
Key Review Excerpts
“My 94yr old dad is there was was allowed to fall out the bed and hurt his ribs. This is so unsatisfactory in my eyes, why aren’t safely protocols put in place to prevent this type of actions?”
“The cna's do not take care of the residents as well as they should. They are either to busy talking or on their phone. The food is terrible considering how much a resident is required to pay to stay there.”
“We recently moved our mother into Delta South. I can’t say enough about the staff and the care and attention that was shown to my entire family.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
4
measures
4
measures
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with 40 deficiencies across three surveys, including two complaint-triggered violations where families reported problems with daily care assistance and infection control. The main recurring issues involve medication management, resident assessment and care planning, and infection control, with several problems persisting across multiple surveys. While all deficiencies have reported correction dates, the repeated violations in core care areas suggest ongoing quality challenges that warrant careful evaluation during any visit.
Jan 9, 2026Routine8
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nov 7, 2024Routine8
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nov 7, 2024Complaint2
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 31, 2023Routine11
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Ownership & Operations
Who Operates This Facility
Delta South Nursing & Rehabilitation
for profit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit deltasouthcare.com
Medicare data downloads
Original nursing home datasets
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