Coterie Cathedral Hill
Families consistently rate this highly — reviewers highlight luxury amenities and beautiful design. Schedule a visit to confirm the fit.
based on 105 Google reviews
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What this means for your family
Coterie Cathedral Hill offers an unparalleled luxury experience with world-class dining and exceptional Memory Care leadership. However, families should perform due diligence regarding maintenance and nighttime staffing, as recent reports have highlighted issues with facility upkeep and responsiveness to calls for assistance.
Google Reviews
Google Reviews
105 reviews on Google“Coterie Cathedral Hill is widely regarded as a premier luxury senior living community, highly praised for its stunning, hotel-style amenities, exceptional dining, and vibrant social atmosphere. While the vast majority of reviews are glowing, some families have raised serious concerns regarding maintenance issues like leaks and dirty air filters, as well as inconsistent medication management and response times for assistance.”
Quality Themes
Tap a score for detailsStrengths
- Luxury amenities and beautiful design
- Exceptional dining and culinary experience
- Engaging and diverse activity programming
- Warm, professional, and attentive staff
- High-quality Memory Care services
Concerns
- Inconsistent medication management and response to calls for help
- Maintenance issues including leaks and dirty air filters (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 111 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about the dining experience here; could you tell us more about how the culinary team plans the daily menus?
- 2With such a beautiful and luxurious design, how does the facility handle routine maintenance to ensure everything stays in top condition for the residents?
- 3What specific protocols are in place to ensure medication is administered accurately and that call bells are responded to promptly at all hours?
- 4We are very interested in the activity programming; could you share some examples of the types of engaging events currently happening for the residents?
- 5How does the staff approach personalized care for residents transitioning into the Memory Care wing?
- 6In the event of a medical emergency during the night, what is the immediate process for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“The Memory Care floor, run by Christina, has been a wonderful experience for my mother. She feels safe, engaged in activities, and well cared for friendly, kind, and trained people.”
“We paid a premium to have Coterie’s extra care for medication management, the ability to call for help when needed, a staff to check her vitals, etc. Unfortunately, there were countless times when meds were late, or she called for help and no one came.”
“The Coterie Team have been invaluable in managing her transition to living there and the evolution in her Alzheimer’s. Living under the care of professionals has improved her diet, her engagement with people and activities even as the disease progresses.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Apr 1, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Dec 8, 2025InspectionClean
The facility underwent an Annual 1-year required inspection on December 8, 2025. The inspector reviewed resident and staff files, and observed that medications were properly labeled and matched records. Overall, the report indicates no deficiencies were cited during the visit.
Dec 1, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Nov 10, 2025OtherClean
This report details a complaint investigation conducted on 11/10/2025 regarding allegations of staff financially abusing a resident. The investigation found that the complaint was unfounded, as the individual accused was not facility staff but an owner of an outside company. Consequently, the complaint was dismissed.
Nov 10, 2025ComplaintClean
This report details a complaint investigation conducted on 11/10/2025 regarding allegations of staff financially abusing a resident. The investigation found that the complaint was unfounded, as the individual accused was not facility staff but an owner of an outside company. Consequently, the complaint was dismissed.
Nov 6, 2025OtherClean
The facility underwent a Case Management visit to follow up on a reported incident concerning a deposited check. The Licensing Program Analyst reviewed the situation with the administrator, who stated they had no information regarding the alteration of the check. The report explicitly states that no deficiencies were cited during this visit.
Nov 6, 2025OtherClean
The facility underwent a Case Management visit to follow up on a reported incident concerning a deposited check. The Licensing Program Analyst reviewed the situation with the administrator, who stated they had no information regarding the alteration of the check. The report explicitly states that no deficiencies were cited during this visit.
Sep 30, 2025OtherClean
The facility underwent a Case Management visit following a report of suspected abuse. The visit focused on an incident where a resident was scammed out of money by an unknown caller. The LPA confirmed that the facility did not make the calls and that staff are trained on theft prevention. No deficiencies were cited during this inspection.
Ownership & Operations
Who Operates This Facility
Van Ness Opco Tenant LLC; Atria Management Company
MATTHEW TURNER
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
105 reviews from families & visitors
Official Website
Visit coterieseniorliving.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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