Corewell Health Rehabilitation & Nursing Center -
Strong Medicare quality ratings; families often praise compassionate rehabilitation therapists. Still worth an in-person visit.
based on 45 Google reviews
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What this means for your family
This facility offers a beautiful, modern environment and excellent physical therapy services. However, families must be extremely vigilant regarding patient safety and medication timing, as multiple reports indicate issues with falls and delayed nursing responses.
Google Reviews
Google Reviews
45 reviews on Google“Families considering this facility will find a polarized experience. While many reviewers praise the professional rehab therapists and the kindness of specific nursing assistants, there are serious, recurring allegations regarding patient safety, including multiple reports of falls and delayed medication administration. The facility is noted for its recent renovations and good food, but significant concerns regarding night-shift staffing and communication gaps exist.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate rehabilitation therapists
- High-quality food and dining
- Clean, newly remodeled facility
- Professional and warm nursing assistants
Concerns
- Patient safety and frequent falls (mentioned by 2 reviewers)
- Delayed response to call lights and medication administration (mentioned by 3 reviewers)
- Inconsistent communication with family members (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1It is wonderful to see such a high staffing rating here; how do you ensure that the care remains consistent even when there are shifts in personnel?
- 2With the high standard of care you maintain, how does the medical team handle unexpected health changes or emergencies during the night?
- 3We noticed you are very active in engaging with the community through your online presence; how does that same level of communication extend to families regarding daily updates?
- 4What kind of daily activities or social outings are available to help residents stay connected with each other and the local community?
- 5Since you have a large capacity of 165 residents, how do you ensure that each person still receives a personalized care plan that feels intimate and attentive?
- 6How does the nursing team approach addressing and resolving any clinical or care-related concerns that might arise during a resident's stay?
Personalized based on this facility's data
Key Review Excerpts
“Corewell rehab center Kentridge was wonderful to my mother Laura. Due to my mother’s stroke she couldn’t communicate, so I had to call everyday and bother the nurses for status updates since I am out of state. They were always so patience and professional with me, even at peak hours.”
“Completely remodeled. Very clean, no odors, good food and wonderful staff. My mother is here after a fall to rehab with goals of her returning home and living independently.”
“I stayed through several holidays (Halloween, Thanksgiving, Christmas, and NYE) and the staff helped make me and feel at home. Every CNA, nurse, cleaning staff, etc. were incredibly kind and did everything in their power to help me with whatever I needed.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has recurring problems with resident rights, fire safety, and infection control, with families filing 9 complaint reports that led to federal citations. Issues span from 2023 to 2025, indicating persistent problems despite corrections being reported. Complaints involved concerns about resident dignity, abuse reporting, daily care assistance, and accident prevention, suggesting ongoing care quality issues that families should investigate thoroughly before considering placement.
Sep 10, 2025Routine6
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Sep 10, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Apr 29, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Mar 12, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 5, 2024Complaint2
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Aug 15, 2024Routine7
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Corewell Health Rehabilitation & Nursing Center -
nonprofit
Chain Affiliation
Corewell Health
8 facilities nationwide
Chain avg rating: 4.4/5 · Rank 3 of 8 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
45 reviews from families & visitors
Official Website
Visit corewellhealth.org
Medicare data downloads
Original nursing home datasets
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