Coosa Valley Healthcare Center
Strong Medicare quality ratings. Still worth an in-person visit before deciding.
based on 5 Google reviews
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What this means for your family
Given the serious allegations regarding facility hygiene and management, we strongly recommend conducting an unannounced visit to inspect the cleanliness of the environment yourself. Please prioritize observing the condition of patient rooms and common areas, and ask management directly about their pest control protocols.
Google Reviews
Google Reviews
5 reviews on Google“Coosa Valley Healthcare Center currently faces severe allegations regarding sanitation and management priorities. While some reviewers have provided high ratings without accompanying text, the most detailed feedback highlights critical concerns regarding pest infestations and structural maintenance issues.”
Quality Themes
Tap a score for detailsConcerns
- Severe sanitation issues including mold and roach infestations
- Management focus on internal drama rather than resident care
Rating Trends
Tap a year to see what changed
Distribution · 5 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent feedback regarding facility maintenance, could you walk me through your current daily cleaning protocols and how you manage pest control to ensure a sanitary environment?
- 2I noticed some concerns regarding management focus; how do you ensure that leadership remains actively engaged in resident care and responsive to family feedback?
- 3With a 5-star CMS health inspection rating, what specific practices do you have in place to maintain such high standards in clinical care and safety?
- 4Can you share some examples of how residents spend their time here, and how you ensure that daily activities are consistently engaging for everyone?
- 5How does your nursing team coordinate with local medical providers to handle urgent health needs or emergencies for residents after standard business hours?
- 6Since staffing levels are a top priority for us, could you explain how you ensure consistent, high-quality attention for all 85 residents throughout the different shifts?
Personalized based on this facility's data
Key Review Excerpts
“Facility has mold all in the ceilings, roaches that crawl all around patients, there was once a ROACH in a patients feeding tube pump, disgusting.”
“Management as in SHERRY GLENN and MAELISA SMITH focus more on drama then their own residents.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a moderate number of deficiencies with recurring issues in fire safety, smoke barriers, and infection control across multiple surveys from 2018-2022. While all violations were corrected, the repeated fire safety problems (particularly smoke doors appearing in three separate surveys) and infection control issues flagged twice suggest ongoing maintenance challenges that families should discuss during visits.
Apr 9, 2022Routine3
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Jun 13, 2019Routine5
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Jun 7, 2018Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Coosa Valley Healthcare Center
for profit
Chain Affiliation
Prime Health Care Enterprises
5 facilities nationwide
Chain avg rating: 4.0/5 · Rank 2 of 5 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit seniorcareauthority.com
Medicare data downloads
Original nursing home datasets
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