Concerned Country Care
Families consistently rate this highly — reviewers highlight warm, home-like atmosphere. Schedule a visit to confirm the fit.
based on 17 Google reviews
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What this means for your family
While the facility is praised for its home-like atmosphere and friendly staff, the recent reports of low staffing ratios and potential ethical concerns regarding hospice services are significant red flags. We strongly recommend visiting during off-hours to observe staffing levels firsthand and asking direct questions about their hospice service policies before committing.
Google Reviews
Google Reviews
17 reviews on Google“Concerned Country Care is a smaller, home-like facility that receives praise for its friendly staff and clean environment. However, recent reviews highlight significant concerns regarding staffing ratios and potential ethical issues related to hospice service requirements.”
Quality Themes
Tap a score for detailsStrengths
- Warm, home-like atmosphere
- Friendly and helpful staff
- Clean facility environment
Concerns
- Low staffing ratios (mentioned by 2 reviewers)
- Ethical concerns regarding mandatory hospice services (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 18 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the intimate size of 12 residents, how does your team ensure consistent, personalized attention throughout all shifts?
- 2Could you walk me through your philosophy on end-of-life care and how you coordinate with families when additional support services become necessary?
- 3With your focus on a warm, home-like atmosphere, what does a typical day of social engagement or activities look like for the residents here?
- 4How do you manage medical emergencies or urgent health needs during overnight hours when the staffing levels are at their lowest?
- 5Since you prioritize a clean and comfortable environment, what is your process for balancing the cost of care with the high-quality services you provide?
- 6I noticed your team is very active in responding to feedback; how do you incorporate family input into the daily operations of the home?
Personalized based on this facility's data
Key Review Excerpts
“They take the best care of my grandma and everyone is always happy when I go to visit. Always so clean and good food cooking.”
“It's a smaller facility with a very "home" like feeling to it, however, it's the people there that make it what it is.”
“Only one staff member for 10 residents is unsafe. If you care about your loved ones you will take them somewhere else”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified concerns regarding resident communication access (lack of an on-site phone), staff training compliance, and physical maintenance issues including broken handrails and yard hazards. The facility is currently working through corrective action plans to address these findings.
Sep 26, 2025Complaint
The facility lacks a working phone line; calls are directed to the manager's cell phone, and there appears to be no phone available for use on-site, making it difficult for residents to contact family.
Jun 24, 2024Routine
Lack of required smoke detection equipment; no smoke detector was installed in the laundry room.
The yard area was not kept free from hazards; a pile of wooden boards with exposed nails and screws was found on the front lawn.
The handrail leading into the front entrance of the facility was broken and hanging off the rail.
No training hours were found for the Licensee Designee or the home manager to meet annual educational requirements.
Jan 18, 2022OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Montrose Afc,llc
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit concernedcountrycarealf.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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