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Strong Medicare quality ratings; public reviewers often praise highly skilled and encouraging physical therapy team. Still worth an in-person visit.
based on 92 Google reviews
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Compass Post Acute Rehabilitation has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: highly skilled and encouraging physical therapy team and clean, odor-free, and recently renovated facility. Review the component ratings and current source records before deciding.
Compass Post Acute Rehabilitation receives highly polarized feedback, with many families praising the physical therapy team and clean, updated facility, while others report severe neglect and staffing shortages. While some patients experience compassionate, attentive care, multiple reviewers describe instances of patients being left soiled, experiencing medication delays, and suffering from poor communication with administrative staff. Families should be aware that experiences appear to vary significantly based on individual staffing shifts and specific nursing units.
Quality Themes
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Distribution · 101 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“The physical therapists are top notch and so are the CNAs. The food was also wonderful.”
“The facility is clean with no lingering odors, the staff was friendly and caring, and the therapy services were excellent. From admission to discharge our experience was a delight!”
“I sat in her room for six hours one day only a CNA came in I ask the nurse how often they came in to check on her she said just when ever. I came in one morning around 9 she was soaking wet and laying in poop”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
1
measures
2
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Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Compass Post Acute Rehabilitation has a recurring issue with food safety and dietary services, appearing in both 2024 and 2025 inspections, suggesting this area needs ongoing attention. The facility also had a deficiency in care planning timelines in the most recent survey. While all violations were corrected and none triggered by family complaints, the repeated dietary problems indicate potential inconsistency in kitchen operations that families should inquire about during visits.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Compass Post Acute Rehabilitation
for profit
The Ensign Group
342 facilities nationwide
Chain avg rating: 3.2/5 · Rank 1 of 328 (Highest rating)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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Google Reviews
92 reviews from families & visitors
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.