Commonwealth Senior Living at Radford
Families consistently rate this highly — reviewers highlight compassionate and professional staff. Schedule a visit to confirm the fit.
based on 61 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a socially active environment with high-quality dining and a compassionate care team. However, you should specifically inquire about their current housekeeping and laundry protocols to ensure their standards meet your expectations.
Google Reviews
Google Reviews
61 reviews on Google“Families considering Commonwealth Senior Living at Radford can expect a highly compassionate staff and an exceptional activities program that includes outings to museums and wineries. While most reviewers praise the cleanliness and the quality of family dining events, one recent reviewer raised serious concerns regarding housekeeping and laundry standards.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional staff
- Engaging activities and community outings
- High-quality family dining and themed events
- Clean and well-maintained environment
- Strong memory care setup
Concerns
- Issues with cleanliness and laundry services
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed how much the management values feedback from families; how does the team use resident and family input to improve daily operations?
- 2With the wonderful themed events and community outings mentioned by others, what kind of special activities are planned for the upcoming month?
- 3Since you have a dedicated memory care setup, how do the caregivers tailor their approach to each resident's specific needs?
- 4How does the housekeeping and laundry team ensure that residents' personal items and linens are consistently well-maintained?
- 5In the event of a medical emergency during the night, what is the specific protocol for contacting the family and providing care?
- 6The dining experience seems to be a highlight here; could you tell me more about how the family dining sessions are structured?
Personalized based on this facility's data
Key Review Excerpts
“The activities department is absolutely outstanding with the variety of activities and outings. She loves arts and crafts and painting and of course bingo!! She has visited museums, wineries, dinner theater, a boat ride on Claytor Lake and even a baseball game!!”
“My sister lived at CSL Radford for the last 4 years of her life. She was in the memory ward, suffering from Alzheimer's. This was the perfect opportunity for abusive practices to be employed, but CSL was always great with her on every level.”
“My husband has been here for a year and it allows me to be his wife instead of caregiver. I can't say enough good things about CSL Radford.”
State Inspection History
State Inspections
Source: VA State Licensing Agency
Apr 7, 2026RoutineCleanReport
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 04/07/2026 14:10 to 14:30 The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A self-reported incident was received by VDSS Division of Licensing on 04/06/2026 regarding allegations in the area(s) of: Personnel, Staffing and Supervision, and Resident Care and Related Services Number of resident records reviewed: 1 Number of staff records reviewed: 1 Number of interviews conducted with staff: 2 An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation did not support the self-report of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Angela Swink, Licensing Inspector at 276-623-6575 or by email at angela.swink@dss.virginia.gov
Mar 12, 2026Routine
Type of inspection: Renewal Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 03/12/2026 08:30 to 13:00 The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 70 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 8 Number of staff records reviewed: 3 Number of interviews conducted with residents: 3 Number of interviews conducted with staff: 4 Observations by licensing inspector: Medication Cart Audits, Medication Pass Observations, Breakfast and Lunch Meal, Morning and Afternoon Activities An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Your plan of correction must contain: 1) steps to correct the noncompliance with the standard(s), 2) measures to prevent the noncompliance from occurring again; and 3) person(s) responsible for implementing each step and/or monitoring any preventive measure(s). Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of these inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Refer to General Procedures and Information for Licensure, 22VAC40-80-260-B for information on requesting a problem solving conference. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Angela Swink, Licensing Inspector at 276-623-6575 or by email at angela.swink@dss.virginia.gov
Based on a review of resident records and interview with staff, the facility failed to ensure the Individualized service plans shall be reviewed and updated at least once every 12 months and as needed for a significant change of a resident?s condition. EVIDENCE: 1. Resident 4, admission date 07/01/2024, record contained a Uniform Assessment Instrument, dated 11/07/2025, with documentation that the resident needs human help for mobility. 2. Resident 4 record contained an ISP
Based on resident record review, resident interview, and staff interview, the facility failed to ensure that medical procedures or treatments ordered by a physician or other prescriber shall be provided according to his instructions and documented. The documentation shall be maintained in the resident's record. EVIDENCE: 1. Licensing Inspector observed during a medication pass for Resident 6, Staff 2 use a glucose meter with a lancing device and test strip to perform Accuchecks, Check Blood Glucose before meals and at bedtime for diabetes mellitus for this Resident before the lunch meal. 2. Resident 6 record contained a signed physicians order, dated 3/11/2026, with documentation for Dexcom G7 Mis Sensor, Use as directed and change sensor every 15 days, with an original written date of 02/04/2026. 3. Resident 6 record contained a March 2026 Medication Administration Record with documentation for Dexcom G7 Mis Sensor, use as directed and change sensor every 15 days, being completed on 03/06/2026 by Staff 2. 4. Interview with Resident 6 and Staff 4 confirmed Resident 6 did not presently have a sensor on their arms for use with the Dexcom G7 Mis Sensor. 5. Interview with Staff 2 confirmed Staff 2 did not apply the sensor on 03/06/2026 for Resident 6 as documented on the March 2026 MAR
Based on facility record review and staff interview, the facility failed to ensure that the facility shall develop and implement an orientation and semi-annual review on the emergency preparedness and response plan for all staff, residents, and volunteers, with emphasis placed on an individual's respective responsibilities. The review shall be documented by signing and dating. The orientation and review shall cover all required responsibilities. EVIDENCE: 1. Facility record contained Inservice Sign In, dated 6/19/2025, for Emergency Preparedness with signatures for staff members as the most recent review on the emergency preparedness and response plan. 2. Interview with Staff 5 confirmed the last date the emergency preparedness review was completed was 06/19/2025 for staff and no documentation for the last time the review was completed for residents.
Dec 23, 2025OtherCleanReport
The evidence gathered during the investigation did not support the (allegation(s)/self-report) of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Crystal B. Henson, Licensing Inspector at 276-608-1067 or by email at crystal.b.mullins@dss.virginia.gov
Jul 24, 2025RoutineCleanReport
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 07/24/2025 Begin: 12;12pm End: 1:27pm The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection A self-reported incident was received by VDSS Division of Licensing on 07/01/20245 regarding allegations in the area(s) of: resident care Number of residents present at the facility at the beginning of the inspection: did not collect The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 1 Number of staff records reviewed: 0 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 6 Observations by licensing inspector: Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation did not support the self-report of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Crystal B. Henson, Licensing Inspector at 276-608-1067 or by email at crystal.b.mullins@dss.virginia.gov
Mar 12, 2025ComplaintCleanReport
Type of inspection: Complaint Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 03/12/2025 Begin: 3:03pm End: 3:45pm The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection A complaint was received by VDSS Division of Licensing on 03/10/2025) regarding allegations in the area(s) of: resident care Number of residents present at the facility at the beginning of the inspection: 67 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 1 Number of staff records reviewed: 0 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 2 Observations by licensing inspector: Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation did not support the allegation(s) of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Crystal B. Henson Licensing Inspector at 276-608-1067 or by email at crystal.b.mullins@dss.virginia.gov
Mar 12, 2025Routine
Type of inspection: Renewal Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 03/12/2025 Begin: 10:35am End: 3:10pm The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 12 Number of staff records reviewed: 15 Number of interviews conducted with residents: 3 Number of interviews conducted with staff: 5 Observations by licensing inspector: Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Crystal B. Henson, Licensing Inspector at 276-608-1067 or by email at crystal.b.mullins@dss.virginia.gov
Based on resident record review, the facility failed to ascertain, prior to admission, whether a resident is a registered sex offender. EVIDENCE: 1. Resident #7 was admitted to the facility on 02/20/25. The sex offender check for resident #7 was not completed until 03/03/2025.
Based on resident record review, the facility failed to obtain all the personal and social information for one resident. EVIDENCE: 1. Resident #10 has a personal/social data and on page two under the section for current behaviors and social functioning ?N/A? is documented.
Based on observations made during the tour of the building, the facility failed to have residents who keep their own medications in their rooms to store them in an out-of-sight place when the UAI
Based upon the tour of the building the facility failed to have doors that area effectively screen when that doorway is used for ventilation. EVIDENCE: 1. The door at the end of Bhall was propped open with a paver block which lead to the outside.
Based on the tour of the facility, the facility failed to store all hazardous materials/supplies and other hazardous materials in a locked area. EVIDENCE: 1. LI located an unlocked closet as identified as ?coat closet? where numerous electrical devices and components were located. 2.Two cans of PVC cement were found in an unlocked and unsecured ?furnace?
Based on the tour of the building, the facility failed to keep the interior and exterior of all buildings in good repair and kept clean and free of rubbish. EVIDENCE: 1. In the courtyard located behind the medication carts on the AL side, there was a broken/missing piece of soffit from the roof overhang. The broken piece was found laying on the ground under the hole in the overhang. 2. In the courtyard outside of the marketing director?s office there was a missing piece of soffit on the roof overhang.
Based on the tour of the building, the facility failed to keep all areas free from foul odors. EVIDENCE: 1. When the LI entered the safe/secure unit at 11:12am and again at 2:14pm a strong urine odor was noticed.
Mar 12, 2025Routine
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 03/12/2025 Begin: 3:20pm End: 3:30pm Number of residents present at the facility at the beginning of the inspection: The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Did not collect Number of resident records reviewed: 0 Number of staff records reviewed: 1 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 1 Observations by licensing inspector: Additional Comments/Discussion: The evidence gathered during the investigation supported the self-report of non-compliance with standard(s) or law, and violation(s) were issued. Any violation(s) not related to the self-report but identified during the course of the investigation can also be found on the violation notice. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Crystal B. Henson, Licensing Inspector at 276-608-1067 or by email at crystal.b.mullins@dss.virginia.gov
Based upon a self-report and staff interview, the facility failed to accurately document two-hour rounds when residents have gone to bed. EVIDENCE: 1. On 12/23/2024, a self-reported was received by the LI regarding an issue in the safe secure unit. 2. The report stated staff #1 had been terminated due to reports stating staff #1 had not been completing the required two hour checks during the night once a resident has gone to bed. 3. Staff #2 stated she reviewed the camera and observed staff #1 go into the serenity room on the safe/secure unit on 12/03/2024 and 12/04/2024. On 12/03/2024 staff #1 was observed entering the serenity room at 2:29am and was observed exiting the serenity room at 5:36am. On 12/04/2024 staff #1 was observed entering the serenity room at 3:11am and was observed exiting the serenity room at 3:11am. 4. The two-hour round check log used by the facility shows staff #1 documented that she completed two-hour round checks on 12/03/24 between 2:00am-4:35am, for resident #s 1-7. Staff #1 signed her initials by each of the following times/for each of the following residents: ? Resident #1 4:00am (12/3/24) ? Resident #2 4:05am (12/3/24) ? Resident #3 4:10am (12/3/24) ? Resident #4 4:15am (12/3/24) ? Resident #5 4:20am (12/3/24) ? Resident #6 4:25am (12/3/24) ? Resident #7 4:30am (12/3/24) 1. Staff #1 documented that she completed two-hour round checks on 12/04/2024 between 4:00am-4:30am for resident #s 8-15. Staff #1 signed her initials by each of the following times/for each of the following residents: 2. ? Resident #8 2:00am (12/4/24) ? Resident #9 2:35am (12/4/24) ? Resident #8 4:00am (12/4/24) ? Resident #9 4:05am (12/4/24) ? Resident #10 4:10am (12/4/24) ? Resident #11 4:15am (12/4/24) ? Resident #12 4:20am (12/4/24) ? Resident #13 4:25am (12/4/24) ? Resident #14 4:30am (12/4/24) ? Resident #15 4:35am (12/4/24)
Dec 11, 2024Routine
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 12/11/2024 The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Begin: 2:00pm End: 2:30pm A (complaint/self-reported incident) was received by VDSS Division of Licensing on (11/9/2024) regarding allegations in the area(s) of: resident accommodations/safety. Number of residents present at the facility at the beginning of the inspection: did not collect The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 1 Number of staff records reviewed: 3 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 2 Observations by licensing inspector: security camera footage Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation supported the (allegation(s)/self-report) of non-compliance with standard(s) or law, and violation(s) were issued. Any violation(s) not related to the (complaint(s)/self-report) but identified during the course of the investigation can also be found on the violation notice. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Crystal B. Henson, Licensing Inspector at 276-608-1067 or by email at crystal.b.mullins@dss.virginia.gov
Based on facility self-report and staff interviews, the facility failed to assume general responsibility for the health, safety, and well-being of one resident. EVIDENCE: 1. Resident #1 was admitted to the facility?s safe and secure area on 10/22/2024. 2. According to the physical completed on 10/18/2024, resident #1 is nonambulatory. 3. According to the assessment of serious cognitive impairment completed on 10/18/2024, resident #1has poor memory recall and poor attention and he does have a serious cognitive impairment due to a primary psychiatric diagnosis of dementia and is not able to recognize danger or protect his own safety. 4. Per a final incident report from the facility on 11/08/2024, resident #1 left the safe and secure exit at 12:58pm and was found walking up the sidewalk in the front of the building at 1:00pm(traveling approximately 150-200 feet) and staff walked with the resident until they were able to get resident #1 to return to the building. It was found that resident #1 had placed a chair on top of a table allowing him to exit over top of the safe and secure unit fence.
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