Columbus Oaks Healthcare Community
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 40 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Above-median deficiencies (11 vs median 8.0)
Above average in Texas · Below recommended RN staffing · Above average staffing · Best in DYNASTY HEALTHCARE GROUP chain · $9,750 in fines
What this means for your family
This facility offers a very warm and engaging environment for residents, particularly regarding their activity programs and frontline nursing staff. However, families must be extremely vigilant regarding safety protocols and should personally verify that communication lines with management are functional, as recent reviews highlight critical lapses in patient supervision and responsiveness.
Google Reviews
Google Reviews
40 reviews analyzed“Families often praise the facility for its caring, professional nursing staff and engaging activity programs. However, there are serious allegations regarding patient safety and neglect, as well as significant concerns regarding communication with management and difficulty reaching the facility by phone.”
Quality Themes
Tap a score for detailsStrengths
- Caring and professional nursing staff
- Engaging activity and event programs
- Clean and well-maintained environment
- Friendly admissions process
Concerns
- Patient safety and neglect (mentioned by 2 reviewers)
- Poor communication and difficulty reaching staff via phone (mentioned by 2 reviewers)
- Dissatisfaction with upper management (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1We've heard great things about your activity programs; could you tell us more about the specific types of events or social outings planned for residents each week?
- 2With the high staffing rating you have, how do you ensure that the nursing team stays closely connected with families regarding daily updates?
- 3How does the nursing team handle medical emergencies or sudden changes in a resident's condition during the overnight hours?
- 4What steps are being taken to address the recent health inspection findings and ensure the highest level of patient safety?
- 5We noticed many people mention how clean and well-maintained the facility is; how often are the resident rooms and common areas deep-cleaned?
- 6If we have a non-urgent question or need to reach someone, what is the best way to ensure we get a timely response from the administrative team?
Personalized based on this facility's data
Key Review Excerpts
“The nurses, aides and everyone go above and beyond to make my mom feel at home and well taken care of.”
“My mom was NOT kept safe. Left in wheelchair, extended time, dozed off & fell on her face, death came within two weeks.”
“I call number and get transferred to a number NO ONE answers! 😡 Poor communication”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
7
measures
4
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Columbus Oaks has recurring medication management problems appearing across multiple surveys from 2023 to 2025, including high error rates and pharmaceutical service deficiencies. The facility also shows persistent issues with food safety and fire safety systems. While all 39 deficiencies have correction dates, families have filed complaints that triggered 14 of these violations, indicating ongoing concerns about basic care standards that warrant careful consideration before placement.
Jul 9, 2025Routine12
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Jul 9, 2025Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Apr 3, 2025Complaint2
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
May 31, 2024Routine5
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
May 31, 2024Complaint3
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Apr 12, 2024Complaint4
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Federal Penalties
Fine
Jul 9, 2025
$8,412
Ownership & Operations
Who Operates This Facility
Sweeny Hospital District
for profit
PMG OPCO COLUMBUS LLC
CIARA RIDDLE
Ownership & Management
Owners
Sweeny Hospital District
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
40 reviews from families & visitors
Official Website
Visit columbusoaks.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.