Columbus Oaks Healthcare Community
Families consistently rate this highly — reviewers highlight compassionate and professional caregivers. Schedule a visit to confirm the fit.
based on 40 Google reviews
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What this means for your family
This facility offers highly praised caregivers and an excellent activity program that can greatly improve a resident's quality of life. However, you must exercise extreme caution and perform your own rigorous checks regarding safety protocols and staffing, as recent reviews contain very serious allegations of neglect and communication breakdowns.
Google Reviews
Google Reviews
40 reviews analyzed“Families often praise the facility for its caring, professional staff and engaging activity programs. However, there are serious allegations regarding resident safety and neglect, as well as significant concerns regarding communication with management and difficulty reaching the facility by phone.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional caregivers
- Engaging activity and social programs
- Welcoming admissions process
- Clean and well-maintained environment
Concerns
- Serious resident safety and neglect allegations (mentioned by 2 reviewers)
- Difficulty communicating with management and facility staff (mentioned by 2 reviewers)
- Staff turnover and management issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how compassionate the caregivers are here; how do you ensure that same level of personal care is maintained as residents move through different stages of care?
- 2Since the community is so well-maintained and clean, what is your routine for ensuring the common areas and resident rooms stay comfortable and inviting every day?
- 3What are some of the favorite social programs or group activities that currently keep the residents engaged and connected with one another?
- 4In the event of a medical emergency or a change in health status during the night, what is the specific protocol for notifying the family and coordinating care?
- 5How does the management team ensure that communication remains open and consistent between the facility staff and family members regarding a resident's daily well-being?
- 6With a cozy community of 40 residents, how do you foster a sense of belonging and make sure no one feels overlooked during busy parts of the day?
Personalized based on this facility's data
Key Review Excerpts
“The activity department is the BOMB!”
“My mom is in here and am so pleased with her care. The nurses, aides and everyone go above an beyond to make my mom feel at home and well taken care of.”
“I call number and get transferred to a number NO ONE answers! 😡 Poor communication”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Columbus Oaks Healthcare Community has no recent enforcement actions on record. The most recent documented violations from early 2019 were related to Life Safety Code standards, including fire safety and lighting, all of which were marked as corrected by February 2019.
Jan 29, 2019Routine
Life Safety Code (5 violations)
The facility failed to comply with Chapter 19 of NFPA 101.
The facility failed to provide lighting levels in compliance with licensing standards for assisted living facilities.
The facility failed to ensure resident bedroom doors were in compliance with licensing standards for assisted living facilities.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to provide exit signs with emergency power.
Ownership & Operations
Who Operates This Facility
Pmg Opco Columbus LLC
for profit
DYNASTY HEALTHCARE MANAGEMENT LLC
ZANE LITTLE
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
40 reviews from families & visitors
Official Website
Visit columbusoaks.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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