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Nursing HomeMedicaid Investigative

Colonial Terrace Care Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1320 Northeast 1st Place, Pryor, OK 7436275 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
2.8/5

based on 13 Google reviews

5
4
3
2
1
Colonial Terrace Care Center Nursing Home in Pryor, OK — Street View
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2/ 10
low Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • High staff turnover (59%)
  • High RN turnover (60%)

Top 25% in OK · Below recommended RN staffing · Chain outperformer · No penalties on record

Source: Medicare data

What this means for your family

While some residents report positive interactions with staff, the facility has documented issues regarding resident safety and administrative oversight. We strongly recommend that you visit unannounced and specifically observe how the staff interacts with residents who require high levels of care, as reports of neglect are a significant concern.

Google Reviews

Google Reviews

13 reviews on Google
Colonial Terrace Care Center receives polarized feedback, with some residents praising the friendly nursing staff and cleanliness, while others report significant neglect and administrative concerns. Families have raised serious issues regarding the facility's management of vulnerable residents, including incidents of exploitation and inconsistent care quality. While the facility has pockets of positive experiences, the recurring reports of neglect and poor communication make it a high-risk choice for families.

Quality Themes

Tap a score for details
Food5.0Staff5.0Clean8.0ActivitiesN/AMedsN/AMemory1.0Comms2.0ValueN/A

Strengths

  • Friendly and courteous nursing staff
  • Clean, well-maintained facility
  • Appreciated holiday meal services

Concerns

  • Inconsistent or neglectful patient care (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2341.72018(3)2.02019(4)4.52020(2)5.02021(1)3.82023(4)1.02024(1)

Distribution · 15 analyzed

5
5
4
2
3
1
2
0
1
7

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about how clean and well-maintained the facility is; how do you ensure the rooms stay comfortable for residents?
  • 2Since we value regular updates, what is your process for keeping families informed about any changes in a resident's daily care or health status?
  • 3How does the care team specifically tailor their approach for residents who may need extra support with memory care needs?
  • 4We noticed some lovely comments about your holiday meal services; could you tell us more about the dining experience and what a typical daily menu looks like?
  • 5In the event of a medical emergency during the night, what is the protocol for notifying the family and ensuring immediate care?
  • 6How do you ensure that the high level of friendliness and courtesy seen in your nursing staff is consistent across all shifts?

Personalized based on this facility's data


Key Review Excerpts

It was a pleasure to have been taken care of by the most curtious, friendly, and nice's staff I have ever met. Tended to all of my request in a swift professional manner.

Rehab patient · 2020★★★★

My grandmother was here less than a week LESS THEN A WEEK and was not cared for. They hardly came to check in on her.

Long-term resident's family · 2024☆☆☆☆

They allowed Avon reps to come in & take orders from my Mother (who had Dementia , she didn't know what she was doing).

Memory care family member · 2019☆☆☆☆
Source: 13 Google reviews

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

13

measures

Worse Than Avg

3

measures

Mixed Results

1

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility38.2%
Worse than Avg
Here
38.2%
US
19.5%
OK
25.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
OK
3.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility5.3%
Better than Avg
Here
5.3%
US
15.5%
OK
17.2%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility8.8%
Better than Avg
Here
8.8%
US
19.4%
OK
17.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.3%
Better than Avg
Here
99.3%
US
93.4%
OK
90.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility8.0%
Better than Avg
Here
8.0%
US
15.3%
OK
14.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility65.6%
Worse than Avg
Here
65.6%
US
81.8%
OK
75.0%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility82.6%
Better than Avg
Here
82.6%
US
79.8%
OK
74.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.4%
Worse than Avg
Here
2.4%
US
1.6%
OK
1.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
Near state avg (7.2)
1 complaint-triggered

Families have filed complaints about this facility, including concerns about resident dignity and nursing staffing. The most recurring issues involve medication management (appearing across multiple surveys), fire safety systems, and care planning. While all deficiencies show correction dates, the pattern of repeated medication errors and the fact that families felt compelled to file formal complaints warrant careful consideration during your visit.

Jun 21, 2024Routine
8
0580Potential for harm · PatternCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0362Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Apr 11, 2024Complaint
1
0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

May 17, 2023Routine
22
0727Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0756Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0881Potential for harm · PatternCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0909Potential for harm · PatternCorrected

Environmental Deficiencies

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0661Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0291Minimal · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

Oct 28, 2019Routine
7
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Colonial Terrace Care Center

Organization Type

for profit

Chain Affiliation

Chain Name

Bgm Estate

Chain Size

15 facilities nationwide

Chain avg rating: 2.4/5 · Rank 4 of 15

Ownership & Management

Owners

Angelus Holdings LLC

Owner · Organization

13%

Bgm Estate LLC

Owner · Organization

38%

Philip Marion Green Exempt Tr Cu Gilbert F Green Tr

Owner · Organization

11%

Tiffany Seay Exempt Tr

Owner · Organization

14%

Mitchell, Kelly

Owner (parent company)

9%

Mitchell, Marcinda

Owner (parent company)

9%

Mitchell, Robert

Owner (parent company)

9%

Tabor, Angela

Owner (parent company)

9%

Key personnel

Belt, MirandaOfficer / DirectorPitts, JaciOfficer / DirectorTaylor, SandraOfficer / DirectorBlalock, RandyManagerBrown, JackManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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