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Nursing HomeMedicaid Investigative

Shady Rest Care Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

210 South Adair, Pryor, OK 7436165 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.1/5

based on 16 Google reviews

5
4
3
2
1
Shady Rest Care Center Nursing Home in Pryor, OK — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (12 vs median 6.0)
  • High staff turnover (69%)

Below average in OK · Critically understaffed (RN) · No penalties on record

Source: Medicare data

What this means for your family

While one recent review notes a positive transformation under new leadership, the facility has a severe history of patient neglect and safety failures. If you consider this facility, you must conduct frequent, unannounced visits and verify that the reported improvements in staffing and cleanliness are consistently maintained over time.

Google Reviews

Google Reviews

16 reviews on Google
Shady Rest Care Center has a long history of severe complaints regarding patient neglect, including frequent falls, hygiene issues, and missing personal belongings. While a recent review suggests a sudden improvement following a change in leadership and state intervention, the facility's track record of poor care and safety concerns remains a significant risk for prospective families.

Quality Themes

Tap a score for details
Food5.0Staff1.0Clean3.0ActivitiesN/AMeds1.0MemoryN/AComms1.0ValueN/A

Strengths

  • Recent reports of improved facility cleanliness
  • New leadership initiatives
  • Visible facility repairs

Concerns

  • Frequent patient falls and lack of supervision (mentioned by 3 reviewers)
  • Poor hygiene and neglect of basic care needs (mentioned by 3 reviewers)
  • Unresponsive or inattentive nursing staff (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.5'16(2)5.01.0'18(1)4.21.0'20(1)1.05.0'23(1)2.3'25(3)

Distribution · 16 analyzed

5
8
4
0
3
0
2
1
1
7

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've noticed some positive updates regarding facility repairs and cleanliness lately; what other recent improvements are part of the new leadership's vision for Shady Rest?
  • 2With the recent focus on new leadership initiatives, how has the communication process changed between the nursing staff and family members?
  • 3What specific protocols are in place to ensure residents are closely supervised and supported to prevent falls during the day and overnight?
  • 4Could you walk us through your process for medication management to ensure everything is administered accurately and on schedule?
  • 5How does the nursing team handle medical emergencies or changes in a resident's condition during the night shift?
  • 6What kind of daily activities or social engagement opportunities are available to keep the residents active and connected with one another?

Personalized based on this facility's data


Key Review Excerpts

In the 4+ months my husband has been at Shady Rest, paralyzed from a stroke last summer, he has fallen out of bed several times, it took 20 minutes for anyone to come to his aid the first time, has sat in a dirty diaper for more than an hour every single time

Long-term resident's family · 2025☆☆☆☆

The facility is completely clean, painted, and the items have been repaired. The kitchen is spotless, and the residents are smiling.

Long-term resident's family · 2025★★★★★

Unbelievable.... lots of personal items missing from loved one, let him fall out of wheelchair numerous times with no contact, mysteriously broke his foot-( he is bedridden), and contacting the business office is an absolute joke.

Long-term resident's family · 2019☆☆☆☆
Source: 16 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.26hrs
35%
Registered nurses for medical care
Total Nursing
4.16hrs
OK
All nurses + aides combined
Staff Turnover
66%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

7

measures

Worse Than Avg

9

measures

Mixed Results

1

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility8.8%
Better than Avg
Here
8.8%
US
19.5%
OK
25.4%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility7.6%
Better than Avg
Here
7.6%
US
15.5%
OK
17.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility12.7%
Worse than Avg
Here
12.7%
US
12.1%
OK
3.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility10.2%
Better than Avg
Here
10.2%
US
19.4%
OK
17.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility85.8%
Worse than Avg
Here
85.8%
US
93.4%
OK
90.6%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility17.7%
Worse than Avg
Here
17.7%
US
14.4%
OK
13.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility25.0%
Worse than Avg
Here
25.0%
US
79.8%
OK
74.1%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility29.8%
Worse than Avg
Here
29.8%
US
81.8%
OK
75.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
OK
1.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
1penalties
Well above state avg (7.2)
7 complaint-triggered

Families have filed multiple complaints against Shady Rest Care Center, triggering 7 of the 26 deficiencies found across recent inspections. The facility has recurring issues with resident rights protections, care planning assessments, and nutrition services that appear across multiple surveys from 2022-2024. While the facility reports correcting these problems, the pattern of repeated deficiencies in core care areas suggests ongoing quality concerns families should investigate during visits.

Jul 9, 2025Complaint
1
0689Immediate jeopardy · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Aug 29, 2024Routine
7
0578Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0908Potential for harm · PatternCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0362Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0636Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Aug 29, 2024Complaint
5
0800Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

0801Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0806Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Aug 6, 2024Complaint
1
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Jul 27, 2023Routine
6
0623Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0661Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Nov 28, 2022Routine
6
0578Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0781Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0661Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

Federal Penalties

Fine

Jul 9, 2025

$14,069

Ownership & Operations

Who Operates This Facility

Owner / Operator

Shady Rest Care Center

Organization Type

for profit

Chain Affiliation

Chain Name

Bgm Estate

Chain Size

15 facilities nationwide

Chain avg rating: 2.4/5 · Rank 7 of 15

Ownership & Management

Owners

Angelus Holdings LLC

Owner · Organization

13%

Bgm Estate LLC

Owner · Organization

38%

Philip Marion Green Exempt Tr Cu Gilbert F Green Tr

Owner · Organization

11%

Tiffany Seay Exempt Tr

Owner · Organization

14%

Philip M. Green Revocable Trust

Owner · Organization

Mitchell, Kelly

Owner (parent company)

9%

Mitchell, Marcinda

Owner (parent company)

9%

Mitchell, Robert

Owner (parent company)

9%

Tabor, Angela

Owner (parent company)

9%

Key personnel

Belt, MirandaOfficer / DirectorPitts, JaciOfficer / DirectorTaylor, SandraOfficer / DirectorBrown, JackManagerLowrimore, MorganManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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