See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Investigative

Colonial Nursing and Rehabilitation Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

2365 Nashville Road, Bowling Green, KY 4210148 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.6/5

based on 29 Google reviews

5
4
3
2
1
Colonial Nursing and Rehabilitation Center Nursing Home in Bowling Green, KY — Street View
Street View

Watch Colonial Nursing and Rehabilitation Center

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)

Below average in KY · Meets national RN staffing standard · Below chain average · $56,814 in fines · Zero deficiencies (last inspection)

Source: Medicare data

What this means for your family

While some families report excellent, compassionate care, there is a recurring pattern of understaffing and hygiene issues that cannot be ignored. If you are considering this facility, we strongly recommend unannounced visits during weekends and evenings to observe staffing levels and cleanliness firsthand, and asking specifically about their bathing and laundry protocols.

Google Reviews

Google Reviews

29 reviews analyzed
Colonial Nursing and Rehabilitation Center receives highly polarized feedback, with some families praising the compassionate, dedicated staff and others reporting severe neglect and poor communication. While supporters highlight a home-like atmosphere and attentive care, critics consistently point to chronic understaffing, lack of basic hygiene, and a facility that is aging and poorly maintained. Families considering this center should be aware of the significant disparity between the positive experiences of some and the serious care concerns raised by others.

Quality Themes

Tap a score for details
FoodN/AStaff5.0Clean3.0ActivitiesN/AMedsN/AMemory8.0Comms3.0Value1.0

Strengths

  • Compassionate and dedicated nursing staff
  • Home-like, welcoming atmosphere
  • Responsive to family concerns for some residents
  • Strong engagement with long-term residents

Concerns

  • Chronic understaffing leading to slow response times (mentioned by 5 reviewers)
  • Poor hygiene and lack of regular bathing/bedding changes (mentioned by 3 reviewers)
  • Facility is old, worn, and requires maintenance (mentioned by 3 reviewers)
  • Rude or dismissive communication from administrative staff (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'19(4)'21(2)'23(4)'25(2)'26(1)

Distribution

5
18
4
0
3
2
2
0
1
9

How They Respond to Reviews

35%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1We love hearing that the nursing staff is so compassionate; how do you ensure that level of care remains consistent even during busy shifts?
  • 2With the facility having such a cozy, home-like atmosphere, what kind of daily activities or social engagements are planned to keep long-term residents involved?
  • 3How does the team manage hygiene routines, such as regular bathing and linen changes, to ensure every resident feels fresh and comfortable?
  • 4What is the protocol for handling medical emergencies or urgent changes in health during the overnight hours?
  • 5How does the administration stay in touch with families to ensure any concerns or feedback are addressed quickly and professionally?
  • 6Are there any upcoming plans or improvements being made to the facility's upkeep and maintenance to keep the environment feeling bright and well-cared for?

Personalized based on this facility's data


Key Review Excerpts

My mother has been a patient with Colonial Center since 2017! She has Alzheimers, and I could not ask for better care! The staff are absolutely wonderful and so engaged with the patients.

Memory care family member · 2022★★★★★

The nurses at Colonial Center were kind but did not respond to her calls for help in a timely manner. My developmentally disabled sister's bedding was not changed for four days. They were stained and filthy.

Long-term resident's family · 2023★★★☆☆

The staff is caring and helpful to all my brother’s health needs. I visit him often and they are acceptive of my concerns for him. The nurses work with me since I am his voice.

Long-term resident's family · 2022★★★★★
Source: 29 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.94hrs
OK
Registered nurses for medical care
Total Nursing
3.92hrs
96%
All nurses + aides combined
Staff Turnover
35%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

11

measures

Worse Than Avg

5

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility53.0%
Worse than Avg
Here
53.0%
US
12.1%
KY
16.5%
Warren
18.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility15.8%
Better than Avg
Here
15.8%
US
19.5%
KY
29.6%
Warren
25.9%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility22.9%
Worse than Avg
Here
22.9%
US
15.3%
KY
15.5%
Warren
13.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility20.8%
Worse than Avg
Here
20.8%
US
14.4%
KY
14.7%
Warren
12.1%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.4%
Better than Avg
Here
99.4%
US
93.4%
KY
94.3%
Warren
93.3%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
KY
96.2%
Warren
96.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility95.9%
Better than Avg
Here
95.9%
US
81.8%
KY
83.9%
Warren
83.8%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility82.8%
Mixed vs Avgs
Here
82.8%
US
79.7%
KY
83.6%
Warren
83.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.6%
Worse than Avg
Here
2.6%
US
1.6%
KY
1.7%
Warren
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

0deficiencies
2penalties
Well below state avg (3.4)
$56,814 in fines
Clean record — no deficiencies

This facility has 21 deficiencies across two surveys with no complaint-triggered issues, indicating problems were identified through routine inspections rather than family reports. The main recurring issues involve care planning and assessment, resident rights, and fire safety systems. Most concerning was a deficiency related to protection from abuse and neglect in 2024. All identified problems have correction dates from the facility.

Jan 27, 2024Routine
17
0600ModerateCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0655ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0686ModerateCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0039ModerateCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0914ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0578ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0725ModerateCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0222ModerateCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0372ModerateCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0374ModerateCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0321MinorCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0550MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0660MinorCorrected

Resident Assessment and Care Planning Deficiencies

Plan the resident's discharge to meet the resident's goals and needs.

0676MinorCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0577MinorCorrected

Resident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Jun 13, 2019Routine
4
0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0758MinorCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Federal Penalties

Fine

Jan 27, 2024

$56,814

Payment Denial

Jan 27, 2024

28-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Colonial Nursing and Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Encore Health Partners

Chain Size

12 facilities nationwide

Chain avg rating: 2.6/5 · Rank 8 of 12

Ownership & Management

Owners

Encore Investors LLC

Owner · Organization

100%

Fischl, Mayer

Owner (parent company)

58%

Grinspan, Eli

Owner (parent company)

15%

Grinspan, Isaac

Owner (parent company)

8%

Rubenstein, David

Owner (parent company)

13%

Zoberman, Sarah

Owner (parent company)

Key personnel

2365 Nashville Road Realty LLC5% or Greater Mortgage InterestKeybank National Association5% or Greater Mortgage InterestFischl, MayerOfficer / DirectorGrinspan, EliOfficer / DirectorEncore Health Partners 2 LLCManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

Call