Colonial Nursing and Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 29 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
Below average in KY · Meets national RN staffing standard · Below chain average · $56,814 in fines · Zero deficiencies (last inspection)
What this means for your family
While some families report excellent, compassionate care, there is a recurring pattern of understaffing and hygiene issues that cannot be ignored. If you are considering this facility, we strongly recommend unannounced visits during weekends and evenings to observe staffing levels and cleanliness firsthand, and asking specifically about their bathing and laundry protocols.
Google Reviews
Google Reviews
29 reviews analyzed“Colonial Nursing and Rehabilitation Center receives highly polarized feedback, with some families praising the compassionate, dedicated staff and others reporting severe neglect and poor communication. While supporters highlight a home-like atmosphere and attentive care, critics consistently point to chronic understaffing, lack of basic hygiene, and a facility that is aging and poorly maintained. Families considering this center should be aware of the significant disparity between the positive experiences of some and the serious care concerns raised by others.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and dedicated nursing staff
- Home-like, welcoming atmosphere
- Responsive to family concerns for some residents
- Strong engagement with long-term residents
Concerns
- Chronic understaffing leading to slow response times (mentioned by 5 reviewers)
- Poor hygiene and lack of regular bathing/bedding changes (mentioned by 3 reviewers)
- Facility is old, worn, and requires maintenance (mentioned by 3 reviewers)
- Rude or dismissive communication from administrative staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We love hearing that the nursing staff is so compassionate; how do you ensure that level of care remains consistent even during busy shifts?
- 2With the facility having such a cozy, home-like atmosphere, what kind of daily activities or social engagements are planned to keep long-term residents involved?
- 3How does the team manage hygiene routines, such as regular bathing and linen changes, to ensure every resident feels fresh and comfortable?
- 4What is the protocol for handling medical emergencies or urgent changes in health during the overnight hours?
- 5How does the administration stay in touch with families to ensure any concerns or feedback are addressed quickly and professionally?
- 6Are there any upcoming plans or improvements being made to the facility's upkeep and maintenance to keep the environment feeling bright and well-cared for?
Personalized based on this facility's data
Key Review Excerpts
“My mother has been a patient with Colonial Center since 2017! She has Alzheimers, and I could not ask for better care! The staff are absolutely wonderful and so engaged with the patients.”
“The nurses at Colonial Center were kind but did not respond to her calls for help in a timely manner. My developmentally disabled sister's bedding was not changed for four days. They were stained and filthy.”
“The staff is caring and helpful to all my brother’s health needs. I visit him often and they are acceptive of my concerns for him. The nurses work with me since I am his voice.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents with depression symptoms
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 21 deficiencies across two surveys with no complaint-triggered issues, indicating problems were identified through routine inspections rather than family reports. The main recurring issues involve care planning and assessment, resident rights, and fire safety systems. Most concerning was a deficiency related to protection from abuse and neglect in 2024. All identified problems have correction dates from the facility.
Jan 27, 2024Routine17
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Jun 13, 2019Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Jan 27, 2024
$56,814
Payment Denial
Jan 27, 2024
28-day denial
Ownership & Operations
Who Operates This Facility
Colonial Nursing and Rehabilitation Center
for profit
Chain Affiliation
Encore Health Partners
12 facilities nationwide
Chain avg rating: 2.6/5 · Rank 8 of 12
Ownership & Management
Owners
Encore Investors LLC
Owner · Organization
Fischl, Mayer
Owner (parent company)
Grinspan, Eli
Owner (parent company)
Grinspan, Isaac
Owner (parent company)
Rubenstein, David
Owner (parent company)
Zoberman, Sarah
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Official Website
Visit colonialnursingky.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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