See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid

Christian Health Center

Strong Medicare quality ratings; families often praise none identified in qualitative reviews. Still worth an in-person visit.

1800 Westen Avenue, Bowling Green, KY 4210445 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.8/5

based on 8 Google reviews

5
4
3
2
1
Christian Health Center Nursing Home in Bowling Green, KY — Street View
Street View

Watch Christian Health Center

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

Given the serious reports of neglect and hygiene failures, we strongly advise families to look elsewhere or conduct an unannounced, thorough inspection of the facility. If you must consider this center, ask management specifically how they monitor medication administration and ensure daily hygiene standards are met for every resident.

Google Reviews

Google Reviews

8 reviews analyzed
Christian Health Center faces serious allegations regarding the quality of care and staff attentiveness. Multiple families have reported instances of neglect, including hygiene issues and failures in medication administration, leading to significant distress for residents and their families.

Quality Themes

Tap a score for details
FoodN/AStaff1.0Clean1.0ActivitiesN/AMeds1.0MemoryN/AComms2.0Value1.0

Strengths

  • None identified in qualitative reviews

Concerns

  • Neglect and inadequate patient care (mentioned by 2 reviewers)
  • Staff negligence and lack of professionalism (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.02021(2)2.02023(1)3.72025(3)4.52026(2)

Distribution

5
3
4
0
3
1
2
1
1
1

How They Respond to Reviews

63%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed you are active in responding to feedback from the community; how does the administration use resident and family input to improve the facility?
  • 2Could you walk me through your specific protocols for medication management to ensure everything is administered accurately and on schedule?
  • 3What steps are currently being taken to ensure the highest standards of cleanliness and hygiene in the resident rooms and common areas?
  • 4How do you ensure consistent, professional communication between the nursing staff and family members regarding daily care updates?
  • 5What is the process for handling medical emergencies or urgent changes in a resident's condition during the overnight hours?
  • 6What kind of daily activities or social programs do you have planned to keep the residents engaged and connected with one another?

Personalized based on this facility's data


Key Review Excerpts

They are legally staffed but morally unstaffed! my mother received in adequate care for the money that she was being charged. She received a stomach virus while she was there, and I found her laying in her own feces.

Long-term resident's family · 2025☆☆☆☆

She was neglected by lazy staff members. They didn't administer every medicine she was prescribed and neglected her exercise.

Long-term resident's family · 2023★★☆☆☆

I don't understand the lack of concern for people's minimal belongings.

Long-term resident's family · 2021★★★☆☆
Source: 8 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.58hrs
78%
Registered nurses for medical care
Total Nursing
5.21hrs
OK
All nurses + aides combined
Staff Turnover
69%
Lower is better (< 30% = good)
RN Turnover
60%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
3/ 5
Better Than Avg

6

measures

Worse Than Avg

10

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
KY
16.5%
Warren
23.1%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility35.2%
Worse than Avg
Here
35.2%
US
19.5%
KY
29.6%
Warren
26.4%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility8.0%
Better than Avg
Here
8.0%
US
19.4%
KY
19.4%
Warren
21.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility6.8%
Better than Avg
Here
6.8%
US
14.4%
KY
14.7%
Warren
11.4%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility11.6%
Worse than Avg
Here
11.6%
US
5.3%
KY
6.7%
Warren
5.3%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
KY
96.2%
Warren
95.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility46.3%
Worse than Avg
Here
46.3%
US
81.8%
KY
83.9%
Warren
83.9%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility75.7%
Worse than Avg
Here
75.7%
US
79.7%
KY
83.6%
Warren
83.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.6%
Worse than Avg
Here
2.6%
US
1.6%
KY
1.7%
Warren
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
Near state avg (3.4)
2 complaint-triggered

Christian Health Center has 10 deficiencies across 3 surveys, with families filing 2 complaint-triggered reports. Recent concerns include safety hazards and incomplete care planning that remain under correction. Most deficiencies involve building safety and fire protection issues, which have been corrected. The facility has addressed earlier problems with food safety and medication labeling.

Jan 15, 2026Routine
7
0036ModerateCorrected

Emergency Preparedness Deficiencies

Establish emergency prep training and testing.

0037ModerateCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

0901ModerateCorrected

Electrical Deficiencies

Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.

0918ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0325ModerateCorrected

Smoke Deficiencies

Have properly installed hallway dispensers for alcohol-based hand rub.

0351ModerateCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0920ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Jan 15, 2026Complaint
2
0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Aug 23, 2024Routine
14
0029ModerateCorrected

Emergency Preparedness Deficiencies

Develop a communication plan.

0133ModerateCorrected

Construction Deficiencies

Install a two-hour-resistant firewall separation.

0921ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0029ModerateCorrected

Emergency Preparedness Deficiencies

Develop a communication plan.

0133ModerateCorrected

Construction Deficiencies

Install a two-hour-resistant firewall separation.

0921ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0325ModerateCorrected

Smoke Deficiencies

Have properly installed hallway dispensers for alcohol-based hand rub.

0372ModerateCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0781ModerateCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0325ModerateCorrected

Smoke Deficiencies

Have properly installed hallway dispensers for alcohol-based hand rub.

0372ModerateCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0781ModerateCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Jun 1, 2018Routine
1
0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Christian Health Center

Organization Type

nonprofit

Chain Affiliation

Chain Name

Christian Care Communities

Chain Size

5 facilities nationwide

Chain avg rating: 2.8/5 · Rank 2 of 5

Ownership & Management

Owners

Christian Care Communities, INC

Owner · Organization

100%

Key personnel

Bell, JillOfficer / DirectorCalloway, NicoleOfficer / DirectorHughes, JenniferOfficer / DirectorStanley, DavidOfficer / DirectorSpalding, MaryOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call