Cogir of Turlock
Families consistently rate this highly — reviewers highlight friendly and attentive staff. Schedule a visit to confirm the fit.
based on 28 Google reviews
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What this means for your family
This facility offers a highly rated environment with exceptional staff members like Joann and Chantel who prioritize family communication. However, because of a very serious historical allegation regarding neglect, families should perform their own unannounced visits to verify current care standards.
Google Reviews
Google Reviews
28 reviews on Google“Families can expect a warm and inviting atmosphere with highly praised staff members, particularly in marketing and med-tech roles. While most reviewers highlight the cleanliness and friendly environment, one critical review alleges severe neglect during the COVID-19 period, which should be investigated thoroughly.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and attentive staff
- Clean and well-maintained facility
- Professional and compassionate marketing/admissions team
- Engaging social activities and family events
Concerns
- Allegations of resident neglect (hygiene and nutrition)
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
How They Respond to Reviews
The owner provides personalized responses that frequently use the reviewer's name and acknowledge specific details when provided. While some responses are brief, they generally maintain a warm, professional, and welcoming tone.
Questions for Your Tour
- 1We've heard such wonderful things about how friendly and attentive your staff is; how do you ensure that level of care remains consistent for every resident?
- 2Since your community is known for having such engaging social activities, could you walk us through what a typical week of events looks like for residents?
- 3We want to make sure all of our loved one's personal care needs are met; what specific protocols do you have in place to ensure consistent hygiene and nutritional support for everyone?
- 4In the event of a medical emergency during the night, what is the immediate process for getting care and notifying the family?
- 5It's great to see that the admissions team is so professional and communicative; how often can we expect updates regarding our family member's well-being?
- 6The facility looks incredibly clean and well-maintained; how does the team manage the daily upkeep of the common areas and resident rooms?
Personalized based on this facility's data
Key Review Excerpts
“Special shout out to your med tech Chantel for going out of her way to show me around and answer all my questions regarding our client.”
“It’s a good place to handle the housing and care for your Elderly loved ones. Plenty of social activities and family events. Nice atmosphere, restaurant style dinings, and caring and attentive staff.”
“Our decision to select Cogir of Turlock was based upon personal recommendations from local friends. Joann Wright, Cogir's Public Relations specialist worked with us to secure a living space at Cogir for my mom. She performed at the highest levels throughout the process.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Feb 27, 2026Complaint
The investigation report details findings from multiple complaint allegations, some of which were unsubstantiated. However, the final section cited two deficiencies related to reporting requirements. Specifically, the facility failed to submit required incident reports to the licensing agency and the responsible party following an incident.
The facility failed to provide a written report to the licensing agency and the responsible party within seven days of an incident. This report should include details like the resident's name, date of event, and physician findings.
The licensee did not ensure that a resident’s responsible party was notified after a fall incident. This poses a potential health, safety, and personal rights risk to persons in care.
Jan 29, 2026Complaint
The investigation substantiated the complaint regarding a resident being served a meal containing a known food allergen. A deficiency was cited citing CCR 87464(f)(4) because staff failed to follow the resident's documented care needs, which presented an immediate threat to the resident's health and safety. Corrective actions require comprehensive staff retraining on meal service, food allergies, and ADLs.
Personal assistance and care, including ADLs like eating, was not provided as indicated in the pre-admission appraisal. Specifically, staff provided a resident with a known allergen during meal time, posing an immediate threat to health and safety.
Oct 21, 2025Follow-up
The case management visit identified significant deficiencies related to the facility's call button and pendant alert system. Specifically, the system has been malfunctioning since at least September 1, 2025, which poses an immediate risk to resident safety. Staff were also noted to have issues with alert clearing and receiving notifications.
The facility's pendant/call alert system has not been functioning properly since at least 09/01/2025. This poses an immediate risk to the health, safety, and personal rights of residents in care.
Oct 15, 2025ComplaintCleanReport
This report details a complaint investigation conducted on 10/15/2025 regarding facility maintenance. The allegation that the licensee did not ensure the facility was maintained in good repair was reviewed by the Licensing Program Analyst. Ultimately, the allegation was found to be unsubstantiated based on the information collected during the visit.
Sep 3, 2025ComplaintCleanReport
This report details a complaint investigation concerning allegations of rough handling resulting in bruising. The investigation found insufficient evidence to substantiate the allegation, and therefore, no deficiencies were cited under the California Code of Regulations (CCRs).
Jul 15, 2025Complaint
The investigation was conducted following a complaint regarding the maintenance of resident signaling equipment. The allegation was found to be substantiated based on observations that staff were unable to hear or respond to resident calls. A Type A deficiency was cited concerning the facility's signal system reliability.
The facility's signal system does not reliably transmit a visual or auditory signal to a central staffed location or produce a loud enough auditory signal at the living unit to summon staff. This was evidenced by the call system not being heard or responded to during the investigation.
Jul 15, 2025ComplaintCleanReport
The investigation was conducted following a complaint regarding the maintenance of resident signaling equipment. The allegation was found to be substantiated based on observations that staff were unable to hear or respond to resident calls. A Type A deficiency was cited concerning the facility's signal system reliability.
Jun 26, 2025Complaint
The inspection was conducted following a complaint investigation regarding staff soliciting money from residents. One deficiency was cited under CCR 87208(a) because the facility's policies conflict regarding donations, which poses a potential risk. The facility must update its handbook and provide it to the licensing agency by the Plan of Correction due date.
The licensee must maintain and operate the facility according to a current, definitive plan of operation. This requirement was not met due to conflicting policies regarding donations.
Ownership & Operations
Who Operates This Facility
Well CA WA Tenant LLC; Cogir Management USA INC
JOHNS, JANET
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Official Website
Visit cogirusa.com
Medicare data downloads
Original nursing home datasets
CA CCLD — View Official Record
Public-record source of inspection history and licensure data shown on this page
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