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Nursing HomeMedicaid

Cobble Hill Health Center INC

Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.

380 Henry Street, Cobble Hill · Brooklyn, NY 11201364 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 271 Google reviews

5
4
3
2
1
Cobble Hill Health Center INC Nursing Home in Brooklyn, NY — Street View
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What this means for your family

Cobble Hill Health Center is highly regarded for its effective rehabilitation therapy, making it a strong candidate for post-acute recovery. However, families should be aware of potential communication gaps and staffing shortages; we recommend establishing a clear point of contact with the social work department and visiting frequently to ensure your loved one's needs are met in a timely manner.

Google Reviews

Google Reviews

271 reviews on Google
Cobble Hill Health Center receives high praise for its effective rehabilitation programs, with many patients reporting significant improvements in mobility and strength. While many families and residents commend the nursing staff for their kindness and professionalism, a recurring segment of negative reviews highlights concerns regarding understaffing, slow response times to call bells, and inconsistent communication with family members.

Quality Themes

Tap a score for details
Food4.0Staff8.0Clean8.0Activities9.0Meds6.0Memory5.0Comms4.0ValueN/A

Strengths

  • Highly effective physical and occupational therapy
  • Warm, attentive, and professional nursing staff
  • Clean and well-maintained facility environment
  • Helpful and supportive social work and patient relations teams

Concerns

  • Understaffing leading to slow response times (mentioned by 7 reviewers)
  • Poor communication and lack of follow-up with families (mentioned by 4 reviewers)
  • Inconsistent or poor quality of food (mentioned by 4 reviewers)
  • Unprofessional or dismissive staff behavior (mentioned by 5 reviewers)

Rating Trends

Tap a year to see what changed

2343.52022(12)3.72023(13)4.12024(35)4.52025(109)4.82026(66)

Distribution · 235 analyzed

5
168
4
40
3
4
2
0
1
23
10 reviews posted between Mar 29, 2026Apr 1, 2026 · 8 were 5-star
10 reviews posted between Feb 15, 2026Feb 16, 2026 · 10 were 5-star
10 reviews posted between Aug 31, 2025Sep 6, 2025 · 8 were 5-star

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the size of the facility, what is your current process for ensuring families receive timely updates and consistent communication regarding their loved one's daily care?
  • 2I understand that staffing levels can fluctuate; how do you manage call-light response times to ensure residents feel attended to during peak hours?
  • 3With physical and occupational therapy being a noted strength here, how do you integrate these services into a resident's daily routine to maintain their mobility and independence?
  • 4We have heard mixed feedback regarding the dining experience; could you walk us through how you gather resident feedback on meals and what steps you take to improve food quality?
  • 5How do you foster a culture of professionalism and empathy among your staff, and what is your process for addressing any concerns if a family feels a staff interaction wasn't up to standard?
  • 6What protocols are in place for handling medical emergencies or sudden changes in health, and how quickly can we expect to be notified by the clinical team in those situations?

Personalized based on this facility's data


Key Review Excerpts

The rehab helped my mom to walk again! The physical and occupational therapists encouraged her tremendously. I also need to mention the nursing staff and how patient they were with her.

Rehab patient's family member · 2026★★★★

The facility clearly needs another speech therapist. Care delays are common as they are short staffed. She often waits

Long-term resident's family · 2025★★★☆☆

The lack of follow-up and consideration at this facility is inexcusable. Our mother has been in the facility for 5 months. We have called to ask for health updates and no one call us back.

Long-term resident's family · 2025☆☆☆☆
Source: 271 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.91hrs
OK
Registered nurses for medical care
Total Nursing
3.60hrs
88%
All nurses + aides combined
Staff Turnover
31%
Lower is better (< 30% = good)
RN Turnover
43%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

13

measures

Worse Than Avg

3

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility62.4%
Worse than Avg
Here
62.4%
US
12.1%
NY
18.9%
Kings
26.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility4.5%
Better than Avg
Here
4.5%
US
19.4%
NY
20.2%
Kings
17.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility3.3%
Better than Avg
Here
3.3%
US
15.4%
NY
13.8%
Kings
8.6%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility7.8%
Better than Avg
Here
7.8%
US
19.5%
NY
13.3%
Kings
7.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.8%
Better than Avg
Here
99.8%
US
93.4%
NY
91.3%
Kings
90.4%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility99.1%
Better than Avg
Here
99.1%
US
95.5%
NY
95.3%
Kings
93.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility90.7%
Better than Avg
Here
90.7%
US
79.7%
NY
78.8%
Kings
75.8%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility86.1%
Better than Avg
Here
86.1%
US
81.8%
NY
77.0%
Kings
75.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.5%
Better than Avg
Here
0.5%
US
1.6%
NY
1.2%
Kings
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
Near state avg (7.6)
2 complaint-triggered

This facility has recurring deficiencies across multiple surveys, with families filing complaints that triggered investigations into care planning and abuse reporting failures. The most persistent issues involve care planning and assessments, food safety and nutrition services, and building safety violations including fire exits and smoke barriers. While all identified problems were reportedly corrected, the pattern of repeated violations in core areas like nutrition (appearing in three separate surveys) and ongoing building safety citations suggests potential systemic challenges with maintaining consistent standards.

Feb 16, 2024Complaint
1
0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Feb 15, 2024Routine
9
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0281Potential for harm · IsolatedCorrected

Egress Deficiencies

Install proper backup exit lighting.

0311Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0374Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0911Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Feb 15, 2024Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Dec 8, 2021Routine
5
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0227Potential for harm · IsolatedCorrected

Egress Deficiencies

Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

May 14, 2019Routine
11
0640Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0568Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0814Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Cobble Hill Health Center INC

Organization Type

nonprofit

Ownership & Management

Owners

Cobble Hill Lifecare, INC.

Owner · Organization

100%

Key personnel

Metropolitan Commercial Bank5% or Greater Mortgage InterestMetropolitan Commercial Bank5% or Greater Security InterestBrounstein, GennaManaging Control - Governing BodyCarames, CharlieManaging Control - Governing BodyFox, IraManaging Control - Governing Body
Source: Medicare provider data

Contact

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References & Resources

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