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Nursing HomeMedicaid

Clyde E Lassen State Veterans Nursing Home

Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.

4650 State Rd 16, Saint Augustine, FL 32092120 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.1/5

based on 23 Google reviews

5
4
3
2
1
Clyde E Lassen State Veterans Nursing Home Nursing Home in Saint Augustine, FL — Street View
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What this means for your family

While many families report that their loved ones are thriving and well-cared for, you should be aware of reports regarding the loss of personal property and recent concerns about facility hygiene. We recommend labeling all personal items clearly and conducting a thorough tour of the specific unit where your loved one will reside to ensure it meets your standards.

Google Reviews

Google Reviews

23 reviews on Google
Clyde E. Lassen State Veterans Nursing Home receives polarized feedback, with some families praising the facility as clean, loving, and well-staffed, while others report significant issues with management and property loss. While long-term residents are described as thriving by some, others have faced abrupt admission denials and concerns regarding pest control and the disappearance of personal belongings.

Quality Themes

Tap a score for details
Food8.0Staff7.0Clean5.0Activities5.0MedsN/AMemory1.0Comms3.0ValueN/A

Strengths

  • Clean and well-maintained facility
  • Compassionate and caring nursing staff
  • Respectful treatment of residents

Concerns

  • Loss of personal property and clothing (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(3)'21(4)'23(3)'25(3)'26(2)

Distribution · 25 analyzed

5
16
4
1
3
4
2
1
1
3

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given that this is a veterans-focused facility, how do you integrate military culture and community into the daily activities for residents?
  • 2I noticed that memory care is a specialized area here; could you walk me through the specific support and engagement programs you have in place for residents with cognitive needs?
  • 3What is your current process for tracking and labeling personal belongings to ensure that clothing and personal items remain secure and accounted for?
  • 4With your strong CMS health inspection rating, how do you maintain such consistent standards of cleanliness and care across the facility?
  • 5How do you keep families informed and involved in their loved one's care plan, especially regarding any changes in health status or daily routines?
  • 6In the event of a medical emergency, what is your protocol for stabilizing a resident and coordinating with local emergency services?

Personalized based on this facility's data


Key Review Excerpts

The biggest like is he is fed good and it has never had an odor. The biggest dislike is he has only been there a year and they have completely lost his walker that we had to replace, two electric razors that we had to replace and countless clothes that come up missing AND THEY HAVE HIS NAME IN THEM!

Long-term resident's family · 2022★★★☆☆

I can’t begin to say enough about the amazing care the staff at Clyde E Lassen has given my father . He has been there about a year and a half and he is thriving . They are angels and I am forever grateful that my dad is in a place with people who truly care.

Long-term resident's family · 2021★★★★★

Would give zero stars if I could. This nursing home refused to take a veteran with later stage dementia because they felt he wasn’t a good “fit” after accepting him months prior.

Memory care family member · 2021☆☆☆☆
Source: 23 Google reviews

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

3

measures

Worse Than Avg

12

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility35.0%
Worse than Avg
Here
35.0%
US
19.5%
FL
15.0%
St. johns
9.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility83.3%
Worse than Avg
Here
83.3%
US
93.4%
FL
98.1%
St. johns
99.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility24.8%
Worse than Avg
Here
24.8%
US
15.3%
FL
10.6%
St. johns
9.0%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility24.1%
Worse than Avg
Here
24.1%
US
19.4%
FL
11.5%
St. johns
9.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility18.1%
Worse than Avg
Here
18.1%
US
14.4%
FL
9.1%
St. johns
4.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility18.9%
Worse than Avg
Here
18.9%
US
15.5%
FL
8.7%
St. johns
7.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility64.5%
Worse than Avg
Here
64.5%
US
81.8%
FL
94.8%
St. johns
98.2%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility81.5%
Mixed vs Avgs
Here
81.5%
US
79.8%
FL
94.7%
St. johns
95.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility6.5%
Worse than Avg
Here
6.5%
US
1.6%
FL
1.5%
St. johns
0.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies
Well below state avg (7.3)

This facility has 7 deficiencies across 2 surveys with no complaint-triggered issues, suggesting families haven't filed formal reports. The main concerns involve quality of care (respiratory care, daily living activities, feeding tubes), resident rights, and facility safety (emergency plans, call systems). All deficiencies were corrected by the facility, indicating responsive management when issues are identified.

Aug 22, 2025Routine
3
0791Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Ensure that any exit in an area undergoing construction, repair, or improvements shall be inspected daily to ensure its ability to be used instantly in case of emergency.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0711Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

Nov 4, 2021Routine
4
0919Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Clyde E Lassen State Veterans Nursing Home

Organization Type

government

Chain Affiliation

Chain Name

Florida Department of Veterans' Affairs

Chain Size

8 facilities nationwide

Chain avg rating: 3.3/5 · Rank 3 of 8

Ownership & Management

Key personnel

Carter, AlfredOfficer / DirectorRodriguez, CattibellManagerCarter, AlfredAdp of the SnfRodriguez, CattibellAdp of the SnfSanchez, CarlosAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

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