Clinton House Rehabilitation and Healthcare Center
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 33 Google reviews
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What this means for your family
Clinton House is highly regarded by families of memory care residents for its compassionate staff and proactive communication. However, given reports of cleanliness issues and occasional staffing shortages, we recommend visiting during off-hours to observe the environment firsthand and asking specifically about their protocols for medical oversight.
Google Reviews
Google Reviews
33 reviews on Google“Clinton House Rehabilitation and Healthcare Center receives polarized feedback, with many family members praising the compassionate, attentive nursing staff and the welcoming atmosphere. However, some visitors and residents have raised serious concerns regarding facility cleanliness, food quality, and occasional lapses in medical management or staffing levels.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Welcoming and responsive office management
- Clean and well-maintained facility environment
- Strong support for memory care residents
Concerns
- Facility cleanliness and hygiene issues (mentioned by 2 reviewers)
- Understaffing leading to long wait times (mentioned by 2 reviewers)
- Poor quality or lack of variety in food services (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 36 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that your team is very active in responding to feedback online; how do you use that family input to improve the day-to-day experience for residents?
- 2With a 2-star CMS staffing rating, could you walk me through how you ensure residents receive timely assistance when they press their call lights?
- 3Some families have mentioned concerns regarding the variety and quality of the dining program; what steps are you taking to improve the meal options for residents?
- 4Given that cleanliness is a top priority for our family, what is your current protocol for maintaining hygiene in resident rooms and common areas?
- 5How does your nursing team coordinate medication management and oversight to ensure accuracy and safety for residents?
- 6Could you describe a typical daily activity schedule for residents, and how do you tailor these programs to keep everyone engaged and active?
Personalized based on this facility's data
Key Review Excerpts
“My 102 year old grandmother resides at Clinton House in the memory care unit. She gets wonderful care! The compassion and attention she receives from the staff is exceptional!”
“Every time we come to visit, the place is dirty. Restroom smells every time. Activities room is always dirty. Floor need swept an mopped. Had to wipe off tables am chair.”
“Loved one goes in for rehab for a back injury and the "doctor" takes him off of his pysch meds until he had a full blown psych episode while I'm on the phone and the nurse telling him that he should just check himself out and leave.....when he can't walk.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
2
measures
5
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Clinton House has 43 deficiencies across recent inspections with families filing complaints about nursing staffing, medication management, and infection control issues. The facility shows recurring problems with fire safety systems, care planning, and nursing services that persist across multiple surveys despite reported corrections. The pattern of repeated violations in critical areas like staffing and medication services, combined with complaint-triggered investigations, raises concerns about consistent quality care.
Aug 15, 2025Routine9
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 15, 2025Complaint2
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Sep 10, 2024Routine7
Egress Deficiencies
Meet other general requirements.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Sep 10, 2024Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 1, 2023Routine23
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Jun 6, 2023Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ownership & Operations
Who Operates This Facility
Clinton House Rehabilitation and Healthcare Center
for profit
Chain Affiliation
Castle Healthcare
9 facilities nationwide
Chain avg rating: 3.0/5 · Rank 4 of 9
Ownership & Management
Owners
Henry County Memorial Hospital
Owner · Organization
Friedman, Yisrael
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Singer, Meir
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
33 reviews from families & visitors
Official Website
Visit clintonhousehc.com
Medicare data downloads
Original nursing home datasets
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