Clearwater at South Bay
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing and care staff. Schedule a visit to confirm the fit.
based on 40 Google reviews
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What this means for your family
This facility is an excellent choice for seniors needing social engagement and a clean, serene environment, thanks to their highly praised activities program and attentive staff. However, if your loved one has complex medical needs or a high risk of falls, you should specifically inquire about their protocols for managing worsening physical conditions.
Google Reviews
Google Reviews
40 reviews on Google“Clearwater at South Bay is highly regarded by many families for its compassionate, resident-focused care and a clean, serene environment. While many praise the attentive staff and engaging activities, one family reported significant concerns regarding the facility's ability to manage high-acuity needs and frequent falls.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing and care staff
- Clean, well-maintained, and serene environment
- Engaging activities and community outings
- Smooth transition and intake process
Concerns
- Inability to manage high-acuity medical needs or frequent falls
Rating Trends
Tap a year to see what changed
Distribution · 43 analyzed
How They Respond to Reviews
The owner provides highly personalized responses that frequently mention specific staff members and core values named in the reviews. They demonstrate empathy and professional engagement, even when addressing negative feedback.
Questions for Your Tour
- 1We've heard wonderful things about how attentive the nursing staff is here; how do you ensure that level of personalized care remains consistent for every resident?
- 2The community seems so serene and well-maintained; could you tell us more about how the facility manages cleanliness and upkeep on a daily basis?
- 3We are looking for a place with a vibrant social life—what kind of engaging activities or community outings do the residents typically participate in?
- 4If a resident's medical needs were to become more complex or if they experienced a sudden fall, what is your protocol for managing that level of care?
- 5The intake process is often a big transition for families; how do you support residents and their loved ones during those first few weeks of moving in?
- 6I noticed you engage with feedback from the community; how does the management team use resident and family input to improve the facility?
Personalized based on this facility's data
Key Review Excerpts
“I can’t say enough great things about Joanna and the level of care she provides. She truly goes above and beyond for the elderly, especially those facing dementia and other complex health challenges.”
“The beginning was great. The staff (Natalie, Derrick, Devon, Melanie, and so many more) welcomed him and were attentive to his needs. Sadly though, my father’s condition worsened and they were not able to meet his needs.”
“Upon driving into this facility, I was impressed by how clean, maintained and serene this place was. The moment I walked through the doors I was greeted by the receptionist with a smile”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Feb 12, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Feb 4, 2026ComplaintClean
This report details a Complaint Investigation conducted on 02/04/2026 regarding the allegation that staff restricted residents from selecting their own hospice provider. The investigation found no sufficient evidence to support this allegation, and consequently, no deficiencies were cited.
Dec 23, 2025InspectionClean
The facility underwent an unannounced Annual Visit on December 23, 2025. The inspection covered physical plant, resident rooms, common areas, kitchen, and safety protocols. The report explicitly states that no deficiencies were observed or cited during this visit.
Oct 23, 2025ComplaintClean
This complaint investigation report, dated 10/23/2025, found one allegation substantiated regarding failure to properly report a resident's injury. The facility was cited for failing to submit the required incident report within the mandated seven-day timeframe and for deficiencies in the content of the report.
Sep 4, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Jul 10, 2025ComplaintClean
This report details an unannounced complaint investigation conducted on July 10, 2025. The investigation reviewed staff files and interviewed facility management regarding allegations of improper staff screening. Based on the evidence reviewed, the allegation was deemed Unsubstantiated, and no deficiencies were cited during the visit.
Jun 26, 2025OtherClean
The inspection was a Case Management Visit conducted on 06/26/2025. The Licensing Program Analyst delivered an Immediate Exclusion Letter for Daniel Castro due to conduct deemed inimical, prohibiting contact with clients or physical presence at the facility. The report explicitly states that the LPA did not observe or cite any deficiencies during the visit.
Apr 30, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Ownership & Operations
Who Operates This Facility
Csb LLC; Hsre-Clearwater II Trs; Csl Berkshire LLC
PAUL GOZON
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
40 reviews from families & visitors
Official Website
Visit clearwateratsouthbay.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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