Clearwater at South Bay

This report details a Complaint Investigation conducted on 02/04/2026 regarding the allegation that staff restricted residents from selecting their own hospice provider. The investigation found no sufficient evidence to support this allegation, and consequently, no deficiencies were cited.

The facility underwent an unannounced Annual Visit on December 23, 2025. The inspection covered physical plant, resident rooms, common areas, kitchen, and safety protocols. The report explicitly states that no deficiencies were observed or cited during this visit.

This complaint investigation report, dated 10/23/2025, found one allegation substantiated regarding failure to properly report a resident's injury. The facility was cited for failing to submit the required incident report within the mandated seven-day timeframe and for deficiencies in the content of the report.

This report details an unannounced complaint investigation conducted on July 10, 2025. The investigation reviewed staff files and interviewed facility management regarding allegations of improper staff screening. Based on the evidence reviewed, the allegation was deemed Unsubstantiated, and no deficiencies were cited during the visit.

The inspection was a Case Management Visit conducted on 06/26/2025. The Licensing Program Analyst delivered an Immediate Exclusion Letter for Daniel Castro due to conduct deemed inimical, prohibiting contact with clients or physical presence at the facility. The report explicitly states that the LPA did not observe or cite any deficiencies during the visit.