Clearview Brain Injury Center
Strong Medicare quality ratings; families often praise effective physical, occupational, and speech therapy. Still worth an in-person visit.
based on 19 Google reviews
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What this means for your family
This facility is highly regarded for its rehabilitation therapy and long-term care outcomes. However, families should be vigilant regarding daily nursing care and communication; we recommend scheduling regular check-ins with the nursing team to ensure care plans are being followed consistently.
Google Reviews
Google Reviews
19 reviews on Google“Clearview Brain Injury Center receives polarized feedback, with many families praising the rehabilitation therapy and the kindness of the staff. However, several reviewers report significant lapses in basic nursing care, poor communication, and inconsistent follow-through on medical treatments. Families should be aware that while some residents thrive, others have experienced issues with hygiene and responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical, occupational, and speech therapy
- Kind and supportive staff
- Well-organized medical check-ins
- Compassionate care for long-term residents
Concerns
- Poor communication and difficulty reaching nursing staff (mentioned by 2 reviewers)
- Inconsistent nursing care and failure to follow care plans (mentioned by 2 reviewers)
- Lack of basic hygiene assistance (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 37 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With your 5-star CMS staffing rating, how do you ensure that the high level of care remains consistent across all nursing shifts?
- 2Since therapy is such a strength here, how do the physical, occupational, and speech therapists collaborate with the nursing team to update care plans?
- 3What is the best way for family members to stay in close, real-time communication with the nursing staff regarding daily updates?
- 4Can you walk us through the protocol for medical check-ins and how you ensure medication management is handled accurately every time?
- 5How does the team assist residents with their daily hygiene and personal care routines to ensure they stay comfortable and dignified?
- 6What kind of daily activities or social programs are available to keep the residents engaged and active within the community?
Personalized based on this facility's data
Key Review Excerpts
“Amazing PT, OT, & speech therapy totally offset by poor nursing care. Aids don't follow OT's written plan of care, do not do routine nursing care unless family member is there, and many are extremely rough with the patients.”
“My mom was at clearview for a year after a tbi and stroke. She was treated so well and so were we! Nothing bad to say about it, lovely staff and facility.”
“There was no communication between the staff. I had questions and 3 out of 4 employees said, 'I don't know'. Only 1 said ,'I will get you answers.' They did not comb her hair out brush her teeth.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 13 measures
10
measures
1
measures
2
measures
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents with a long-term catheter
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Clearview Brain Injury Center shows a concerning pattern of recurring safety and emergency preparedness issues across three consecutive surveys, with deficiencies in emergency planning, fire safety systems, and electrical systems appearing multiple times. While all violations have been corrected according to facility reports, the repeated nature of safety-related problems—particularly around emergency preparedness, fire alarm/sprinkler systems, and electrical infrastructure—suggests ongoing operational challenges that families should discuss during visits.
Apr 9, 2025Routine5
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Provide family notifications of emergency plan.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
May 8, 2024Routine5
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Mar 22, 2023Routine1
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Ownership & Operations
Who Operates This Facility
Clearview Brain Injury Center
government
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit co.dodge.wi.gov
Medicare data downloads
Original nursing home datasets
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