Clark Rehabilitation and Skilled Nursing Center
Strong Medicare quality ratings; families often praise helpful and responsive admissions staff. Still worth an in-person visit.
based on 44 Google reviews
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What this means for your family
This facility has a dedicated admissions team and strong rehab services, which many families appreciate. However, the recurring reports of slow response times to call lights and medication management errors are serious red flags. If you choose this facility, ensure you have a plan for frequent family visits to monitor care and medication adherence.
Google Reviews
Google Reviews
44 reviews on Google“Clark Rehabilitation and Skilled Nursing Center receives highly polarized feedback, with many families praising the compassionate staff and helpful administration, while others report severe lapses in basic care. Critical concerns include significant delays in medication administration, poor hygiene standards, and reports of residents being left unattended for extended periods. Prospective families should weigh the positive experiences of long-term residents against the serious allegations regarding neglect and facility cleanliness.”
Quality Themes
Tap a score for detailsStrengths
- Helpful and responsive admissions staff
- Compassionate and professional nursing care
- Strong rehab therapy department
- Consistent staff retention
Concerns
- Significant delays in responding to call lights and requests for help (mentioned by 5 reviewers)
- Unpleasant odors and poor facility cleanliness (mentioned by 4 reviewers)
- Medication management errors and missed doses (mentioned by 3 reviewers)
- Inadequate staffing levels leading to neglect (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 47 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve the daily experience for residents?
- 2With the rehab department being a noted strength, how do you ensure that same level of focused, professional attention carries over into daily nursing care and call-light response times?
- 3Could you walk me through your current protocol for medication administration to ensure accuracy and consistency for residents?
- 4I see the facility has been working on its staffing levels; what steps are you taking to ensure that residents receive timely assistance when they need help throughout the day?
- 5What is your current plan for maintaining facility cleanliness and managing environmental odors to ensure a comfortable living space for residents?
- 6How do you balance the clinical requirements of a skilled nursing center with opportunities for social engagement and daily activities to keep residents active and happy?
Personalized based on this facility's data
Key Review Excerpts
“The room wasn’t cleaned prior to arrival, there was feces in the toilet and it was clogged. The staff are friendly but stretched so thin they don’t have the time to help when needed.”
“The nursing staff are so helpful and friendly. The rehab department is amazing, the same ones have been there each visit. Many of the same staff are still there too. That is a good sign.”
“My mom had to wait over 2 hours one time for her pain meds. One night she had to get the person in the other bed to go get help so she could go to restroom. she paged the nurse but she never showed up.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
2
measures
5
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
Short-stay residents vaccinated for the flu
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints against this facility, triggering six separate investigations that revealed concerning patterns. The most recurring problems involve smoke/fire safety deficiencies (appearing in multiple surveys through 2024), medical record management issues (cited twice in recent complaint investigations), and various quality of care concerns including wound care and medication management. While most deficiencies show correction dates, repeated smoke safety violations and ongoing medical records problems suggest persistent operational challenges that warrant careful consideration during any visit.
Jan 22, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Oct 29, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Jul 1, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
May 19, 2025Routine1
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Apr 5, 2024Routine6
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Jan 31, 2024Complaint1
Administration Deficiencies
Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Ownership & Operations
Who Operates This Facility
Clark Rehabilitation and Skilled Nursing Center
government
Chain Affiliation
American Senior Communities
91 facilities nationwide
Chain avg rating: 3.8/5 · Rank 54 of 91
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
44 reviews from families & visitors
Official Website
Visit asccare.com
Medicare data downloads
Original nursing home datasets
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