Clark County Rehabilitation & Living Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 22 Google reviews
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What this means for your family
While the rehabilitation therapy team is frequently praised for their expertise, the facility faces persistent issues with administrative communication and staff professionalism. Families should be prepared to be highly involved in monitoring care and should request clear, written protocols for communication before admitting a loved one.
Google Reviews
Google Reviews
22 reviews on Google“Clark County Rehabilitation & Living Center receives highly polarized feedback, with recent reviews highlighting significant concerns regarding administrative communication, staff rudeness, and organizational failures. While some families praise the rehab therapy team and individual nursing staff for their compassion, others report severe neglect, poor responsiveness, and a lack of transparency in care coordination.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy department
- Some compassionate and attentive nursing staff
- Clean and well-maintained facility environment
Concerns
- Poor communication and responsiveness from administrative and nursing staff (mentioned by 6 reviewers)
- Rude or insensitive behavior toward family members and residents (mentioned by 4 reviewers)
- Unorganized management and failure to provide necessary information/paperwork (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 25 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent feedback regarding administrative responsiveness, what is the best way for our family to stay updated on our loved one's care and receive timely communication?
- 2With the physical therapy department being a noted strength here, how do you coordinate those sessions with the nursing team to ensure a consistent daily routine?
- 3I noticed the facility has had some recent challenges with management organization; what specific processes do you have in place to ensure that important paperwork and care plans are handled efficiently?
- 4How do you foster a supportive and professional culture among your staff to ensure that every resident and family member feels treated with patience and sensitivity?
- 5Could you walk us through how the dining experience is structured, and what steps are being taken to improve the variety and quality of meals for residents?
- 6In the event of a medical emergency or a sudden change in health status, what is your specific protocol for notifying family members immediately?
Personalized based on this facility's data
Key Review Excerpts
“The rehab and nursing staff went above and beyond to make sure my mom was comfortable and felt safe. I feel the facility was always clean and welcoming.”
“The direct care staff: Nurses, CNA's,gooks, cleaning staff, are excellant, The Main issue is with administration staff. financial /billing staff as well as administrator of the health care center are tone deaf and unresponsive.”
“PT has been great! Love their confidence, knowledge, and compassion while recovering from an injury”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
8
measures
4
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Clark County Rehabilitation & Living Center shows concerning patterns with 18 complaint-triggered deficiencies, indicating families have repeatedly filed reports about care issues. The most recurring problems involve protection from abuse and neglect, resident rights violations, and care planning failures. While all deficiencies show correction dates, the facility has ongoing issues with preventing accidents, communicating with families about resident changes, and maintaining safety protocols, with problems persisting across multiple recent surveys.
Apr 10, 2026Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Dec 18, 2025Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Oct 15, 2025Complaint7
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Provide care by qualified persons according to each resident's written plan of care.
Jun 11, 2025Complaint5
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 5, 2025Complaint1
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Jan 27, 2025Complaint1
Smoke Deficiencies
Provide properly protected cooking facilities.
Ownership & Operations
Who Operates This Facility
Clark County Rehabilitation & Living Center
government
Ownership & Management
Owners
Clark County
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
22 reviews from families & visitors
Official Website
Visit clarkrehabandliving.com
Medicare data downloads
Original nursing home datasets
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