Claremore Skilled Nursing and Therapy
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 25 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low staffing rating (2/5 stars)
- Above-median deficiencies (9 vs median 6.0)
Above average in OK · Critically understaffed (RN) · Below chain average · No penalties on record
What this means for your family
This facility has a history of extreme inconsistency, with recent reports of severe sanitation and neglect issues that should be investigated thoroughly. If you are considering this location, conduct an unannounced visit during a weekend or evening to personally assess the cleanliness and staff responsiveness, as these are the most frequently cited concerns.
Google Reviews
Google Reviews
25 reviews on Google“Claremore Skilled Nursing and Therapy receives highly polarized feedback, with recurring reports of severe sanitation issues, including persistent odors of urine and concerns regarding mold. While some family members praise the staff for being attentive and communicative, a significant number of reviewers report neglect, unprofessional behavior, and poor facility maintenance.”
Quality Themes
Tap a score for detailsStrengths
- Responsive nursing staff for some residents
- Compassionate care reported by select families
- Consistent communication regarding health changes
Concerns
- Persistent, overwhelming odor of urine throughout the facility (mentioned by 5 reviewers)
- Unprofessional or rude staff interactions (mentioned by 4 reviewers)
- Poor facility cleanliness and maintenance (mold, dirty furniture) (mentioned by 4 reviewers)
- Neglect of patient hygiene and personal care needs (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 28 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed some concerns regarding the facility's environment; what is your current protocol for maintaining cleanliness and managing odors throughout the hallways and resident rooms?
- 2Given that staffing levels are a priority for us, could you walk me through how you ensure consistent, high-quality personal care and hygiene assistance for every resident?
- 3We value clear communication; how do you handle updates regarding medication management and changes in a resident's health status?
- 4What steps are you taking to foster a positive and professional culture among your staff to ensure residents always feel treated with dignity and respect?
- 5Since we are looking for a vibrant community, what does a typical day of activities look like for residents to keep them engaged and active?
- 6In the event of a medical emergency, what is your specific process for stabilizing a resident and coordinating with local hospitals?
Personalized based on this facility's data
Key Review Excerpts
“The facility doesn’t have bad odors and the caregivers and nurses treated him as their own family. Bringing him many happy moments the last 2 years of his life.”
“Mold in her water cup, taking hours to get her out of bed, and leaving poop in her trashcan from when she would put her toilet paper in there. It’s beyond disgusting.”
“Staff was very responsive to my mom’s needs and seemed to really care. Facility was always clean. Furniture could use an update but overall great place.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
1
measures
2
measures
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who fell and were seriously hurt
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that triggered multiple inspections, indicating ongoing concerns about this facility. The most recurring problems involve daily care assistance, care planning, and accident prevention, with issues persisting across multiple years rather than being fully resolved. While the facility has provided correction dates for all deficiencies, the pattern of repeated violations in core care areas and complaint-driven inspections suggests families should carefully evaluate whether their needs would be consistently met.
Mar 4, 2026Routine4
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Mar 4, 2026Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Jun 12, 2025Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Jun 28, 2024Routine7
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Jun 12, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Apr 20, 2023Routine3
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Ownership & Operations
Who Operates This Facility
Claremore Skilled Nursing and Therapy
for profit
Chain Affiliation
Bridges Health
34 facilities nationwide
Chain avg rating: 3.6/5 · Rank 26 of 33
Ownership & Management
Owners
Bridges Employee Stock Ownership Trust
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Official Website
Visit claremoreokla.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.