Cinco Ranch Alzheimers Special Care Center
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 73 Google reviews
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What this means for your family
This facility is highly regarded for its warm, family-like atmosphere and excellent activity programs that keep residents engaged. While the staff quality is a major strength, families should perform due diligence regarding the specific care protocols for end-of-life situations, given the serious nature of past negative allegations.
Google Reviews
Google Reviews
73 reviews on GoogleFamilies considering Cinco Ranch Alzheimer's Special Care Center can expect a highly compassionate staff and a vibrant activity program that keeps residents engaged. While the majority of reviews praise the warm, home-like atmosphere and cleanliness, one reviewer raised a severe allegation of negligence, and another noted historical management instability during the pandemic.
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Engaging and diverse activity programs
- Clean and well-maintained facility
- Warm and welcoming atmosphere
Concerns
- Allegations of serious negligence and lack of empathy following a resident's death
- Historical management instability and lack of leadership during the pandemic
Rating Trends
Tap a year to see what changed
Distribution · 75 analyzed
How They Respond to Reviews
The owner relies almost exclusively on two rotating templates to respond to 5-star reviews, regardless of the specific details or names mentioned in the text. The only deviation occurs in the single 1-star review, where the owner uses a professional, contact-oriented template.
Questions for Your Tour
- 1I noticed how much care goes into responding to feedback from families; how does the leadership team currently communicate with families to ensure everyone is kept in the loop regarding care updates?
- 2The activity programs here seem very diverse; could you walk me through a typical day and show me some of the specific engagement activities planned for the memory care residents?
- 3With the specialized memory care certification, what specific protocols are in place to ensure residents are monitored closely and safely during the night?
- 4How does the nursing staff approach building deep, empathetic connections with residents to ensure they feel truly at home and emotionally supported?
- 5In the event of a sudden medical change or an emergency after hours, what is the exact process for notifying the family and coordinating care?
- 6The facility looks incredibly well-maintained; what is the daily routine for ensuring the common areas and resident rooms stay clean and comfortable for everyone?
Personalized based on this facility's data
Key Review Excerpts
“The staff truly go above and beyond to make residents feel safe and loved. Working with Elizabeth R has been a true blessing — she is compassionate, wonderful, and truly God-sent.”
“The residents enjoy delicious, and very nutritious meals, snacks, and plenty of hydration.”
“I am so grateful to have found Cinco Ranch Alzheimer's Special Care Center, a truly remarkable assisted living community dedicated to providing compassionate and individualized care for residents with Alzheimer’s.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspections for this facility identified several violations related to health protocols, such as food handling and employee screenings, as well as life safety concerns regarding fire drills and emergency generators. Most of these issues were noted in 2021 and 2022 and have since been marked as corrected.
Feb 22, 2022Routine
Health Code (8 violations)
The facility failed to post an HHSC notice that states inspection reports are available at the facility for public inspection and provides a toll-free telephone number for information.
The facility failed to report within 24 hours of positive confirmation the first confirmed case of COVID- 19 in staff or residents and the first confirmed case after a facility has to be without cases for 14 days or more.
The facility failed to either assess a resident or to develop, approve, sign, or follow a service plan within the allowable time.
The facility failed to have and enforce a smoking policy.
The facility failed to post the required public notice stating that some resident rooms may be monitored electronically by devices that are concealed.
The facility failed to ensure that all employees providing services were screened for tuberculosis within two weeks of employment and annually.
The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.
The facility failed to post a copy of the most recent inspection report.
Mar 16, 2021Routine
Life Safety Code (3 violations)
The facility failed to conduct and document a risk assessment for potential emergencies or disasters.
The facility failed to ensure fire drills were conducted and documented to be in compliance with licensing standards for assisted living facilities.
The facility failed to ensure an emergency generator was in compliance with licensing standards for assisted living facilities.
Ownership & Operations
Who Operates This Facility
Sh1 Cinco Ranch LLC
for profit
JERRY ERWIN ASSOCIATES LLC
JULIE HOSCHEK
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
73 reviews from families & visitors
Official Website
Visit sinceriseniorliving.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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